Our protocols are guided by the WTTC (World Travel & Tourism Council), UNWTO (World Tourism Organisation), the European Commission and local government regulations and include personal protection, extensive disinfecting, and physical distancing measures. We have reviewed and enhanced our health and safety policies and procedures to consider the new challenges posed by coronavirus. We endeavour to ensure that all our suppliers and partners are implementing new minimum standards that emphasise increased hygiene and sanitation.
This page is a summary of the extensive steps we are taking. Should you wish to know more, you can download the safety guidelines we have provided to our team for a more detailed breakdown of the measures we have put in place.
The UK government has recently changed the rules on face coverings. These rules (valid from the 8 August 2020) include the requirement to wear a face covering in public spaces within hotels (including bars/lounges).
We are frequently reviewing our itineraries in line with the ever changing nature of local rules and protocols relating to COVID-19 and amending them in line with local requirements. Please note, selected elements of your tour, including local attractions and restaurants, may change at late notice. Should, however, any major changes occur, we will endeavour to inform you prior to departure.
We will only operate holidays where we have received assurances from all transport and accommodation suppliers that they have implemented the new minimum hygiene and sanitation standards (in line with the local guidelines) to minimise any risk of the transmission of the virus through both enhanced cleaning and new physical distancing measures.
Our leaders will make judgement calls during your holiday to modify the itinerary if appropriate physical distancing cannot be achieved (for example small restaurants or blocked footpaths).
Our Recommendations for You
You should take your own face masks and alcohol based hand sanitiser. Even if these are not required in your destination, face masks are mandatory for your flight there and local rules can change at any time.
You should check with airline on their individual COVID-19 requirements before departure.
You should carry your final documents on you, some airlines and arrival airports are requesting that you fill in a ‘passenger locator declaration’ which will require you to fill in your overnight hotel stops.
We recommend you also check the FCO website for latest advice on entry requirements in this ever changing situation. Information can change at any time without notice and therefore whilst we will always endeavour to keep you informed this may not always be possible.