Hampshire Hikes & Historical Sites
Bring intriguing coastal trails and history alive in South Hampshire
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Our Coronavirus Travel Update and policy means that you can book with confidence and be certain that we are looking after your safety and complying with government guidelines. We’d recommend that at the time of your booking and before your departure, you periodically check the most recent updates for your chosen destination by reading through the FCDO travel advice. You may want to view the latest Brexit travel advice too. Insurance for overseas holidays is essential and for health updates and information, there are various sources including the FCDO Travel Aware which you may find useful.
Travelling with one of our small, guided groups, accompanied throughout by our tour leader, means that you can simply concentrate on enjoying your holiday! We will ensure you see the best of the area, and during our walking and sightseeing itinerary you can relax and enjoy the views and the conversation from your fellow travellers, knowing that our tour leader is taking care of the navigation and logistics
We also appreciate that we are in a fortunate position to be able to use our profits to help make a difference to peoples’ lives. In addition to our Charitable Trust, which works mainly with projects in the UK, we also have a venture called Heart & Sole, which is managed by our office staff and whose aim is to reach the heart of the communities in the countries we visit.
By travelling with us, in addition to experiencing the joy of visiting new places, you can help us make a difference in these communities, and we welcome suggestions from your travels for new projects we can look into helping.
Sharing your holiday with like-minded travelling companions, secure that you are financially protected, with expert help on hand, plus knowing that you are contributing towards providing direct financial aid and much-needed support to projects and charities in the UK and overseas means you can relax and feel good from the word go. The world's more beautiful on foot...
Booking online couldn’t be easier. Once you have found the holiday you want, simply click the ‘Book Now’ button for your chosen departure. Follow the on-screen instructions and make a payment using our secure payment system. You will receive an email message confirming your booking straight away unless an element of your holiday is unavailable, in which case you’ll receive a booking reference and an on-screen indication that your booking has been noted. We will do our best to secure all arrangements and will be in contact with you shortly.
Yes, of course, we love to talk about our holidays! If you would prefer to speak to someone about your holiday arrangements, you can always call a member of our sales team on +44 (0) 1707 331133.
We are very happy to be able to work with Travel Agents. If you are an agent and want to book with us, please contact our sales department who will be able to send you a standard agency agreement. Bookings would be subject to the agreement in accordance with current UK regulations.
Yes, please call our sales team on 01707 331133 to make a no-commitment Advance Registration or click the Enquire button against the provisional departure date.
Yes, of course. Our sales team will be pleased to help you if you wish to add any additional nights to your holiday, either before joining your tour or at the end of your stay. Please contact our team on 01707 331133 for assistance.
Yes, we do. Our Rewards Scheme is our way of saying ‘thank you’. So as well as getting great holidays at great prices, you can redeem loyalty points earned on previous holidays for an even better price on a future booking.
Yes! All our package holidays already offer great value but if those who book early you can save more! If you are looking ahead to your next walking holiday, and book six months or more ahead, you can save £100 per person on long haul holidays (tour codes beginning with 4) and £40 per person on short haul holidays. This offer applies to flight (or rail) inclusive holidays only and unless otherwise stated on the individual holiday description.
Organising a group holiday can be an exciting but an onerous responsibility. There’s so much to think about, so why not leave the hard work to us? Our Private Groups Specialists can put together specific walking programmes for your walking club or group of friends and if our standard brochure arrangements don’t suit you, we will aim to adjust a holiday to suit your needs.
A non-refundable deposit must be paid at the time of booking as follows:
For UK and short haul destinations £100pp.
For long haul destinations £150pp
For Cruise & Walk holidays £200pp.
If you book any regional flight as a part of your holiday booking, the cost of this must be paid at the time of booking together with your deposit. Regional flight costs are non-refundable.
The balance of the holiday price and the date this balance is due to be paid will be shown on your Confirmation of Booking invoice.
UK Holidays: 8 weeks before departure
Short Haul holidays: 10 weeks before departure
Long Haul holidays (tour code beginning with 4): 12 weeks before departure
Cruise & Walk holidays: 14 weeks before departure
Balance due dates will be reduced to 4 weeks (28 days) for all departures before 30 September 2021. And for all Short Haul departures in October 2021 balance due dates have been reduced to 6 weeks.
In the unlikely event that a surcharge subsequently becomes applicable to your holiday, an amended invoice will be sent to you no later than ten weeks prior to departure. We do not usually issue receipts; please advise us if you require one.
For a quick and easy way to pay your remaining balance, you can make a secure online payment using our 24/7 Manage My Booking service. Alternatively, please call our Sales team and make payment over the phone (weekdays 9am – 5pm).
We do not charge any card processing fees for payments made by debit or credit card.
You can also make payment by means of a bank transfer. Please quote your booking reference number.
Our bank payment details are:
From a UK Bank:
Sorting Code: 209312
Account Number: 80751928
Swift Code: BARCGB22
Account Number/IBAN: GB79 BARC 2093 1280 7519 28
Yes, but please see Section 5 of our Booking Conditions for more details or call our sales team for assistance. Note that charges and limitations may apply.
You can choose to cancel your holiday at any time. Any cancellations must be made in writing and all cancellations are subject to the Terms & Conditions of your booking, which you must agree to before you book with us. If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim any charged incurred.
Period before departure in which you notify us
More than 98 days (Long Haul only)
Between 98 and 57 days (Long Haul only)
30% of holiday cost
More than 70 days (Short Haul only)
Between 70 and 57 days (Short Haul only)
30% of holiday cost
More than 56 days (UK only)
Between 56 and 43 days
50% of holiday cost
Between 42 and 15 days
80% of holiday cost
Within 14 days or after departure
100% of holiday cost
Please note that Cruise & Walk holidays have different cancellation terms - please see the specific Cruise & Walk FAQ section
We reserve the right to cancel individual holiday departures in any circumstances, for example if the minimum number of participants necessary, in our opinion, to make the holiday commercially viable, is not achieved.
We will endeavour to give you as much notice as possible, in the event that we need to cancel a holiday to allow you to consider an alternative date or holiday. Whenever possible we will offer you an alternative holiday option. In any event, except for reasons of:
We will not cancel less than 8 weeks before your departure date for UK holidays, 10 weeks before departure for short haul holidays and 14 weeks before departure for Cruise & Walk or long haul holidays.
Please check your destination’s entry regulations and any visa application procedures before booking and again before travelling as these may change without notice.
The UK Foreign & Commonwealth Office provides details of all Embassies and High Commissions in the UK.
Should you be unable to join your holiday due to you not having a valid passport, visa or other documentation required by the authorities in your destination or if you are denied boarding by the airline or its handling agents, we cannot accept any responsibility for any consequent loss or additional cost incurred.
It is likely that you will need additional documentation during the ongoing Coronavirus pandemic. These may include your vaccination status, PCR testing results, and a Passenger Locator Form. Some more detail can be found on our safety first page. Please also take the time to check for any updates on the FCDO Travel Advice Service
Passports are required for all overseas holidays or as identification when boarding a UK domestic flight or cruise ship on an international voyage.
Many countries now require that your passport valid for 3–6 months beyond your stay.
Check that the passport is yours, it’s valid and that you’ve packed it (in your hand luggage and not your suitcase!) before you travel. It is not uncommon for a traveller to arrive at an airport with a passport belonging to another family member and find themselves unable to travel as planned. We strongly recommend you carry a photocopy of your passport separately from your main travel documents.
Please check the expiry date of your passport, and if travelling to or through the US, the type of passport required.
More information is available through the US Embassy in the United Kingdom.
The US Customs and Border Protection website has a list of responses to frequently asked questions regarding travel to the US under the Visa Waiver Programme and the US Electronic System for Travel Authorisation.
It is vital that those wishing to travel to, or transit, the US under the Visa Waiver Programme have a machine readable passport which also contains an electronic chip containing biometric information about the passport holder.
As of the withdrawal date of the UK from the European Union, a valid residence permit or visa issued by the UK does not exempt third-country nationals from the requirement to hold an Airport Transit Visa when transiting an EU or Schengen Area airport en route to another non-EU destination.
Nationals concerned who pass through international transit areas of airports situated in the EU-27 Member States (with the exception of Ireland) and the Schengen Associated Countries (Iceland, Norway and Switzerland) when travelling between the UK and another third country as of the withdrawal date are advised to apply for a Schengen Airport Transit Visa and to take the necessary steps sufficiently in advance of their travel.
On holidays involving the party travelling on a group visa, should you be making your own travel arrangements and not checking-in for travel with the main party, you will need to make your own independent visa arrangements which may involve additional cost and lengthy visa application procedures.
British Citizens can check current passport and visa information together with the latest UK Government Foreign Office (FCO) Travel Advice relating to your destination at gov.uk/travelaware.
If you need to apply for a new passport, please do so in good time as issuing delays can occur, particularly around peak travel times.
Here’s a handy checklist of information to may wish to take with you when you travel and on holiday:
Approximately 10 days before departure we'll send a Travel Arrangements document via our Manage My Booking facility. This document will advise your airline reference number which will allow you to either check-in for your flight online or at the airport. It will also include information such as your baggage allowances and where to meet your tour leader. We no longer send out luggage labels.
If you are flying from London Heathrow, London Gatwick, or Manchester, we do sometimes have a representative at the airport but not always. If we do, this will be confirmed on the Travel Arrangements document sent to you approximately 10 days before departure.
Many airlines allow passengers to check-in on-line within 24 hours of your flight, before travelling to the airport. Online check-in is not always available for group bookings like ours, details are available from our Travel Team on 01707 386732 or [email protected].
For a relaxed departure you are advised to check in at the airport at least two hours before scheduled take off time (three hours for long haul). Details will be provided on your Travel Arrangements document sent approximately 10 days before departure.
Yes, often, but this depends on the airline and flight duration. An upgrade may only mean a larger baggage allowance if it is a small aircraft and short duration however upgrading to a different cabin with additional amenities (extra legroom, bigger seat pitch, small cabin etc) may apply if it is a larger aircraft and a longer duration flight. Please contact our Travel Team on 01707 386732 or [email protected].
This may be possible, but it does depend on the airline. There is a non-refundable admin fee of £35 per person to deviate from the group dates plus a possibility of a flight supplement depending on availability with the airline. Please contact our Travel Team on 01707 386732 or [email protected].
On most flights the baggage allowance is either 20kg (44lb) or 23kg (50lb). Baggage allowances relevant to your holiday are shown in the travel documents sent with your tickets.
On many holidays you may have to carry your own baggage between transfer vehicles, on and off boats, ferries, and trains and to your hotel room. Please only pack what you can comfortably handle yourself.
Please note that on holidays where internal flights are taken, the free baggage allowance may be reduced to as little as 15kg (33lbs) or less per person. Details will be given in the Holiday Information Sheet, downloadable from the individual holiday pages, and your travel documents.
For great rates on airport parking, hotels, and lounges, we recommend the service provided by Holiday Extras. Please call on 0871 360 2570 and quote reference number HX364 or book online at holidayextras.co.uk/rwh.
Most of our holidays are priced including flights from the UK. If you'd like to organise your own flights, or travel by rail or car to the holiday centre, ‘land-only’ reductions are often available. You can book ‘land-only’ holidays online or by phone.
Delays in joining your holiday
Should you be unable to join your holiday due to the cancellation or delay of your independent flight, please be aware that additional costs and losses involved in meeting up with your chosen tour may not be covered by your airline or insurance policy.
Although we will make every attempt to minimise your losses in these circumstances, we would not be able to absorb the cost of any cancellation charges or additional costs.
In the event of strikes, although we will endeavour to offer reasonable assistance, our ability to assist you may be limited when there are delays on your return journey to the UK.
Booking Independent Travel Arrangements
We strongly recommend that you do not finalise any connecting travel arrangements before you have checked with us, and especially not earlier than 3 months before your intended date of travel. There may be onerous cancellation terms on pre-booked connecting flights, ferry crossings or hotel bookings and we cannot accept liability for these if they become unusable due to changes in flight schedules or holiday itineraries. Nor can we accept responsibility for the consequences of any cancellation of independently booked travel or accommodation arrangements.
Should you plan to buy your own domestic connecting flights to meet up with our party at their point of departure from the UK, please contact us before finalising your arrangements.
Group Visa Arrangements
On holidays involving the party travelling on a group visa, if you are making your own travel arrangements and not checking-in for travel with the main party, it will be necessary for you to make your own independent visa arrangements which may involve additional cost and lengthy visa application procedures.
Should your holiday involve travel under a group visa, and you arrive at the UK departure airport too late to travel with the group, you may not be permitted to board a later flight or gain entry to your destination country.
Please note that unless otherwise specified airport transfers are not included for those making their own independent travel arrangements. It is your responsibility to make your own arrangements to get to the hotel where the holiday starts.
Should you wish to travel with the main party either from or back to the overseas airport, please contact us in good time prior to your departure.
Please note however that any complimentary transfer offered for those making their own independent travel arrangements, on arrival or departure, will be based on the transfer vehicle serving our London flight arrival. You should also note that flight schedules are subject to change, and we cannot accept any responsibility for you being unable to join a complimentary transfer in the event of your independently booked flight or our group flight arrival or departure times changing.
If you wish to join our transfer vehicle from the airport to our hotel, please also ensure that you book your flight to the same overseas airport as our group. Cities such as Rome and New York are served by more than one airport; we don’t want you to wait at the wrong one!
We sometimes have a representative at our UK departure airports, and we recommend that upon arrival at the airport you report to them so that we can ensure that everyone has arrived safely for their flight; by doing this, we hope to avoid any unnecessary delays at the overseas airport before departing for your hotel. Advice as to where to find the representative will be in your Travel Arrangements document sent to you about 10 days before departure.
Please provide us with a mobile phone number to enable us to contact you at the very last minute or during your holiday – particularly during your outward travel. We will only use mobile phone numbers you provide us to assist you and not to subject you to marketing calls. Please do keep your mobile phone switched on, readily available and where you can hear it when travelling to the airport or if delayed en-route.
The Tour Leader will meet the group at the overseas airport in the Arrivals Hall. He or she will be wearing RWH company clothing and will have a RWH clipboard. They will be waiting in the Arrivals Hall close to where you emerge after clearing customs.
This is a list of airlines used in conjunction with our holiday operations, details on specific departures will be given on the individual holiday pages.
Air New Zealand
Cape Verde Airlines
Norwegian Air Shuttle
Royal Air Maroc
Sata Azores Airlines
South African Airways
Tap Air Portugal
Thai International Airways
Transportes Aereos Inter
Yeti / Tara Air
We are required by EU law (Article 9 of Regulation EC No 2111/2005) to draw your attention to the existence of a Community list containing details of airlines banned from operating within EU Airspace. You can also download the current list as a PDF document.
If an airline used in connection with your holiday becomes subject to an operating ban, we will inform you of this to allow you to make an informed decision regarding your holiday arrangement. See also clause 8 of our Booking Conditions.
We are committed to offering exceptional holidays at exceptional value.
All of this is usually included in the cost of your walking or activity holiday with Ramblers Walking Holidays:
Please note that no refunds can be made should you opt not to participate in the organised programme or take a day off. Similarly, should you decide not to participate in an included group meal arrangement we regret that we will be unable to make any refund for meals not taken.
A Ramblers Walking Holiday would not be what it is without the expertise and enthusiasm of our industry-accredited leaders. We have a team of over 250 leaders worldwide, who are vital to the success of our holidays and of our organisation as a whole, and we select and train them with care.
In addition to holding recognised walking, leading and first aid qualifications, our tour leaders have an extraordinary range of specialist interests and expertise, and they are as passionate about the great outdoors as you are. Looking after the logistics as well as acting as a friend and mentor to the whole group, their skills and personalities equip them to really bring your trip alive!
Sometimes it makes more sense to exclude certain costs from the inclusive holiday cost, this is because they are either optional, not an integral part of your holiday or are subject to change. We always try to be as clear as possible about the full cost of your holiday, the list below gives you an idea of the kind of additional costs you may have.
Full details of what’s included are provided on the individual holiday pages and Holiday Information sheets downloadable for individual holiday departures.
During your holiday you may wish to book an excursion or activity provided by a local operator which does not form part of your pre-booked holiday arrangements, and which is available in your destination. We are not involved in any such activities or excursions which are not run, supervised, or controlled in any way by us.
Should you decide to book an excursion or activity please note that your contract will be with the local activity or excursion supplier, who may or may not have their own public liability insurance, and we accept no responsibility for their actions or omissions. You may also be required to sign a waiver or disclaimer form.
Any acceptance of liability contained in our Terms & Conditions of booking does not apply to such activities or excursions although we would of course offer reasonable assistance to you in the event of loss or injury incurred during any activity not forming a part of your pre-booked holiday arrangement.
Before booking any activity from a local supplier please ensure that your holiday insurance policy covers you for the type of activity likely to be included as a part of the excursion.
Via the detailed holiday information sheet, you can access this by using the ‘Destinations’ tab or the search function to navigation to the holiday page. From this page, visit the ‘Dates and Prices’ tab to find the departure you are interested in and then click ‘View Holiday Information’.
Our Holiday Information pages will give you all the information we currently have on the itinerary, walks, accommodation and much more. If you feel you still need further details then please do not hesitate to get in touch with us either by live chat, email, or telephone.
This information, if available, will be displayed on the day by day itinerary on the holiday page. It will show the approximate distance, duration an ascent and descent.
Whilst every effort will be made to adhere to the outlined itinerary and advertised programme, local conditions can change due to weather or other unforeseen circumstances. This may mean that routes and timings need to be amended or the order of days may change, sometimes at short notice.
Matching the right walking grade to suit your ability and comfort level is key to your enjoyment. You can follow your spirit of adventure, passion for the outdoors and the desire to enjoy the world's high places with our Moderate or Challenging grade holidays. Or, if you prefer, explore the cultural cities of Europe on foot, or walk on gentle slopes and scenic coastal paths on a Leisurely or Moderate graded holiday.
Please see our Walking Grades page for more information.
Our holidays are planned for active people and whatever level of activity suits you, a fabulous selection of holidays to match your individual walking ability and spirit of adventure!
If you have any concerns regarding your fitness or the suitability of a holiday, please contact us and we will be happy to give you some advice. Choosing the right walking grade to suit your ability and comfort level is key to your enjoyment as well as the enjoyment and safety of your travelling companions. Please avoid selecting a holiday beyond your physical capabilities, or even well under your normal capacity - unless you’d be happy with a slower pace.
Our walking grades indicate the pace and terrain you should expect on each chosen holiday, and the personal fitness required. If during your holiday, your tour leader reasonably feels that, due to your fitness or other safety concern, you are unable to participate in one or more of the holiday’s walks or other activities, then subject to the leader’s discretion you may not be able to join one or more day’s activities. If you are booking a holiday at grade 6 or above, are over 70 or have apparently experienced difficulty on a previous holiday, we may discuss the nature and demands of the holiday with you to ensure that you book the right holiday for your fitness and ability.
We don't generally consider our holidays suitable for the under 16s, especially the under 13s, although if travelling as a family group you will probably be able to better assess the suitability of a walk for a younger member of your party than us! And at the other end of the scale, if you are 75 or over, we strongly recommend that you have a medical examination before booking, to ascertain your personal fitness to join a walking holiday. For insurance and safety reasons we may ask you to sign a declaration stating that you are fit to undertake your chosen holiday.
We want to ensure that our holidays are accessible to as many people as possible. We also recognise that the term ‘disability’ covers a broad range of impairments, many of which have no impact on mobility or the ability to participate in our holidays. The nature of our holidays does however involve a degree of physical activity, a range of terrains at times requiring a steadiness of foot, a reasonable sense of balance and, being small group guided walking holidays, the need to move as a group during the day’s organised activities.
If you have any disability or medical condition which may prevent your participation, or that of other group members, in the advertised holiday arrangements in any way, please contact us before or at the time of booking for advice. We are always happy to discuss any disability-related needs with you and will endeavour to make reasonable adjustments to accommodate them if full details are provided in writing at the time of booking.
If we feel that we cannot meet your needs, we reserve the right to decline your booking. In addition, if, after booking your holiday, a disability-related additional need becomes evident that we cannot properly accommodate, we reserve the right to cancel your reservation.
In general, for safety reasons, we ask that all participants can cope reasonably with the demands of the holiday arrangements without assistance from our tour leader or other members of the group not travelling with you. We also ask that all participants can undertake the included activities at a reasonable pace so as not to prevent other group members from completing the advertised programme without unreasonable delay.
During the holiday, for safety reasons, there may be some walks or activities in which your disability or condition may preclude you from participation. Should this be the necessary, although your tour leader will discuss his or her concerns with you sensitively, our tour leader's decision is final. For your own safety and that of your travelling companions, you must agree to follow the instructions of our tour leader, local guide, or other responsible local official.
You’ll be spending quite a bit of time on your feet, so choosing the right footwear is vital to ensure that you can enjoy your holiday to the full, remain comfortable and avoid accidents whilst walking. We feel that appropriate footwear is one of the best insurance policies you can take on holiday.
As our holidays range from city sightseeing on foot to high alpine hiking, we give some guidance below as to appropriate footwear for our range of holidays. On our easier holiday grades, the guidance is largely a recommendation. For our higher-grade holidays, the guidance provides minimum standards and indicates the sort of footwear we consider essential.
Grade 1 (Leisurely): For our easiest holidays, within reason, you should wear whatever is comfortable for a day out on your feet.
Grades 2 & 3 (Leisurely): Good quality waterproof walking shoes or trail shoes with a thick moulded sole with a good tread and a low heel are all that is likely to be required for these holidays.
Grades 4, 5 & 6 (Moderate): Lightweight waterproof walking boots with a good sole (such as Vibram or similar) and a deep tread and which provide ankle support are recommended and may be essential for some walks. If you are an experienced walker with strong ankles, a good quality pair of trail shoes may well be suitable for some Grade 4 walks.
Grades 7 & 8 (Challenging): Good quality waterproof walking boots with a moulded sole with a deep tread and good ankle support are essential.
Grade 9 (Challenging): A proper four-season mountain boot which can take a crampon is essential for these holidays.
For your safety and comfort, it’s vital that you bring proper outdoor clothing and footwear appropriate to the nature of your holiday, and If appropriate, we provide more additional detailed information on clothing specific to your chosen holiday in our Holiday Information Sheets, downloadable from the individual holiday pages.
A basic kit list for most walking holidays is likely to include:
Any sharp equipment such as a lunch knife or trekking pole cannot be carried as cabin baggage when travelling by air.
We take the view that the use of poles is discretionary and recognise that they can often be a useful tool to aid you when out on a walk. By using poles, as much as 20% of your bodyweight is taken by your arms and off your legs during each step down, which over a long walk can make quite a significant reduction in accumulated stress on your knee joints – even more important if you're also carrying a heavy daypack. There are a wide variety of poles available. Adjustable poles are ideal, both to collapse them for easy storage in your daypack when you don’t need them and to adjust the length when going up or downhill. Some poles also have a shock absorbing facility.
Top Tips when using Trekking Poles
On our Winter activity holidays, in the event of insufficient snow cover to carry out a planned skiing or snowshoeing activity programme, an alternative walking programme will be provided.
Conversely, in the event of excess snow or other adverse weather conditions which may prevent the advertised programme being carried out safely, it may be necessary to alter or suspend holiday arrangements based on the advice of local authorities and guides.
Details about accommodation can be found on individual holiday pages. There are often variations in room size, fixtures, fittings, and views.
Where you specify a preference for specific room facilities, we will make every effort to accommodate your request. Special requests: for example rooms on a low floor, or with a sea view must be advised us when booking. We will pass on all such requests to the hotel(s) or other suppliers concerned, but we cannot guarantee that they will be provided and therefore, we cannot accept a booking that is made conditional upon a special request being satisfied. Please check that your holiday Booking Confirmation Invoice notes your request.
If you specifically request single occupancy of a room, an additional supplement may be incurred. Similarly, if our original allocation of single occupancy rooms at a hotel has been exhausted and we request an additional single room on your behalf, a higher supplement than advertised may be incurred. When booking a double room, you should clearly request either a double bed or twin beds, otherwise we shall assume that either is acceptable.
Please advise us of any special dietary requests. We will pass this information on to the hotels you will be staying in and to our tour leaders. Some destinations and local service providers may be better than others in accommodating your requests. Should your dietary requirements be restrictive, you may wish to consider bringing some personal supplies to supplement locally provided meals. If you have any concerns, please contact us.
We have a good number of sole occupancy rooms throughout our programme and some of these incur no supplement.
Our allocation of single and sole occupancy rooms is however ultimately limited, as are the number of rooms without supplement, so do book early to avoid disappointment.
Regrettably the hotels we use usually charge room supplements and although a room for sole occupancy guarantees privacy, it may well be smaller, sometimes a little less well-appointed and may contain a single, double, or twin bed set up.
Should our allocation of rooms without supplement, or with a relatively low supplement already be booked, may be able to obtain additional single rooms or even allocate a twin or double for sole use, however a supplementary cost may be levied.
If you are booking online for holidays advertised with no sole occupancy supplement, please do not assume that if you book a twin room this will be for sole use.
With a range of cruise destinations and UK departure ports throughout the year, as well as cruises of 5 to 18 night duration, you’ll just need to choose a holiday with the walking grade to suit your needs.
As our time in port is determined by Fred. Olsen Cruise Lines and the local port authorities, our walks and sightseeing schedules are adapted to fit in with these timings. Our walks may sometimes, but not always, be shorter than what you would normally expect from the equivalent grade on a land-based holiday.
The grading system for our Cruise & Walk tours therefore places a greater emphasis on terrain and steepness of ascent and descent rather than on time and distance, though these factors are still relevant.
Further details of all walks can be found in our Holiday Information Sheets which are downloadable from the individual cruise holiday pages, or available on request.
It’s your holiday and you can choose how to enjoy yourself. If you want to do your own thing at any time, your leader will only be too happy to advise. On most cruises, there are days at sea, which give you days free of walking.
Your cabin accommodation is an important part of your holiday. Please visit the Fred Olsen Website for details of cabin grades and their high standard facilities. Let us know if you’d like a different cabin to those highlighted in the brochure – we can quote for all grades of cabins available on board. Remember, internal cabins don't have a sea view nor access to natural light.
Our holidays are friendly and fun and our small groups frequently include single travellers with like-minded interests.
All cruise lines charge supplements for outside cabins with portholes, windows or balconies and for single cabins. A single supplement guarantees privacy only and may be smaller than a standard cabin. Some twin cabins may be available for sole use at a reduced supplement.
Most evenings during your cruise holiday will be smart casual evenings so you can feel relaxed and comfortable whilst enjoying your dinner. For men, a pair of trousers, chinos or smart white or dark jeans, coupled with a polo shirt or shirt is perfectly acceptable. Some guests prefer to wear a jacket or tie which is also fine. The choice is yours. Ladies’ dress can often range from tailored trouser suits and stylish dresses to casual separates and summer dresses. And just to add some fun to the cruise, there may also be some optional theme nights on longer sailings. Please note: trainers, T-shirts, shorts and tracksuits are not allowed in the restaurants for evening dining. We reserve the right to decline entry to those who refuse to show this courtesy to their fellow guests.
Depending on the length of your cruise holiday there will be one or more formal evenings whilst you are on board for cruise duration longer than six nights. This is your chance to ‘dress to impress’ and add glitz and glamour to your dining experience. Most men opt to wear either a dinner jacket, or dark suit and tie. Ladies are often seen looking fabulous in anything from a cocktail-style dress to a full-length ball gown or evening suit.
All Fred. Olsen cruise ships feature a casual buffet dining experience for those guests who do not wish to dine in the main restaurant. Dress code for the buffet restaurant is smart casual every evening.
The price you pay for a Cruise & Walk holiday offers great value for money. From your shore excursions, accommodation, meals, restaurant gratuities, entertainment and exclusive afternoon tea, it’s all included in the price:
You can relax and enjoy your evenings on board knowing that your bill at the end of your holiday isn’t going to be an unpleasant surprise. Drinks are at UK pub prices and a bottle of wine with your dinner will be reasonably priced too.
Optional Local Excursions
Although a shore walking programme is organised and included for each port of call, should you independently book an excursion or activity provided by a local operator or Fred. Olsen Cruise Lines, your contract will be with the local supplier. Although we cannot accept any responsibility for the acts and omissions of an independently booked supplier, we will offer assistance to a client in difficulty. Please ensure you are adequately insured for any optional local activity that you choose to participate in.
For your convenience a credit system is operated for all on board services, except for foreign currency exchange and ‘games of chance’.
When a chargeable service is provided, you will be required to present your account card and sign a cash point receipt, retaining one copy for your reference.
Your account is open from the time you embark the vessel with your swipe card, which is issued at check-in and which acts as your on board account card. To avoid any necessity to queue in order to settle your account at cruise end, you will be requested to present your credit card at Reception early in the cruise so that a swipe can be taken. You can check the balance of your account at any stage in the cruise and it will then be automatically debited after disembarkation.
The following credit cards are accepted: American Express, Diners Club, Eurocard, MasterCard and Visa. Fred. Olsen Cruise Lines also accept Visa debit cards but regret Fred. Olsen Cruise Lines are unable to accept; Maestro, Solo, Electron or travel agent debit cards on board. Neither can Fred. Olsen Cruise Lines accept travellers cheque cards.
You may also cash personal cheques to the value of your cheque guarantee card – the number of occasions will be dependent upon cruise duration.
The currency used on board is Sterling, which must be the currency used to settle your on board account if paying in cash. We also carry currencies for most of the ports of call we visit – please see Bureau de Change for more details.
All accounts for services and goods provided on board the ship must be settled before you leave the vessel. A 2% charge will apply to payments made by a credit card. An administration charge of £75 will apply for accounts not settled before leaving the ship.
We want to ensure that our holidays are accessible to as many people as possible. We also recognise that the term ‘disability’ covers a broad range of impairments, many of which have no impact on mobility or the ability to participate in our holidays. The nature of our holidays does mean however, that some will not be accessible to certain disabled people. We are always happy to discuss any disability related needs with you and will make all reasonable adjustments to accommodate them if full details are provided in writing at time of booking.
You must give written notice to us at the time of booking of any disability, mobility problem, or any other condition requiring special care, attention or treatment. If any such condition arises after booking then written notice must be given to us as soon as possible. It may not be possible to satisfactorily accommodate you with such a condition onboard the cruise ship. Passage may therefore be refused to those with such a condition at the discretion of Fred. Olsen Cruise Lines or Ramblers Cruise & Walk Holidays. Women who will be more than 28 weeks pregnant at the end of the cruise holiday are not permitted to travel. Disabled passengers must be accompanied on board by an able bodied companion. Some ports require passengers to go ashore by tender. On health and safety grounds wheelchair bound passengers will be prevented from going ashore on these occasions.
If we feel we cannot meet your needs, we reserve the right to decline your booking. In addition, if after booking your holiday a disability related additional need becomes evident that we cannot properly accommodate, we reserve the right to cancel the reservation.
Please check your ticket and other holiday information for sailing and embarkation times. Embarkation from UK ports usually begins at 2pm. Sailing times and for fly-cruises, flight times, may be subject to change. Please do not finalise any independently booked connecting domestic travel before you check with us, and certainly not earlier than 12 weeks before your intended date of travel. On occasions there may be onerous cancellation terms on pre-booked domestic travel and hotels for which we cannot accept responsibility and you are advised to check on these carefully before finalising arrangements. See paragraph 7 of our terms & conditions.
Many of you would like friends and family to join you on board prior to sailing but, for security reasons, no visitors are allowed beyond check-in or Security in the UK or abroad. Should you be unable to join your holiday due to the cancellation or delay of your independent travel arrangements, please be aware that additional costs and losses involved in meeting up with your chosen tour may not be covered. In addition, although we will make every attempt to minimise your losses, we would not be able to absorb the cost of any cancellation charges. In the event of strikes, although we will endeavour to offer reasonable assistance, our ability to assist you may be limited.
It is your sole responsibility to ensure that you check in on time for your cruise and allow plenty of time for doing so. It is your sole responsibility to check in on time for any flights to/from the vessel, including any inter-connecting flights.
For your peace of mind, all ships in our programme have a medical centre offering primary care with a doctor and/or nurse on permanent call. They can easily be called from the phone in your cabin, if needed in an emergency.
The medical centres operate outside the British and European health services and charges are levied for consultations, prescriptions, cabin visits and other medical provisions including repatriation costs.
Any expenses reasonably incurred for you or on your behalf (including medical treatment and repatriation expenses) shall be repayable by you to Ramblers Cruise & Walk Holidays or Fred. Olsen Cruise Lines in full on demand (whether or not you have insurance cover for some or all of the expenses). In any case where such assistance is necessary or provided, you give Ramblers Cruise & Walk Holidays or Fred. Olsen Cruise Lines authority to contact any 3rd party including your GP or other medical practitioner and/or your insurers to obtain any information or documentation.
In compliance with Flag State requirements each vessel has on board a qualified doctor and a medical centre equipped for first aid and minor conditions only. Medical services provided on board are outside the scope of the UK National Health Service and a charge is made for these services. The medical centre is not equipped like a land based hospital and the doctor is not a specialist. Neither Fred. Olsen Cruise Lines, the doctor, nor Ramblers Cruise & Walk Holidays shall be liable to the Passenger as a result of any inability to treat any medical condition as a result.
At Fred. Olsen Cruise Lines sole discretion Fred. Olsen Cruise Lines may afford you assistance if you suffer illness, personal injury or death during the period of your holiday. Such assistance may take the form of advice, guidance or initial financial aid where appropriate and subject to Fred. Olsen Cruise Lines discretion. Any expenses reasonably incurred for you or on your behalf (including medical treatment and repatriation expenses) shall be repayable by you to Fred. Olsen Cruise Lines in full on demand (whether or not you have insurance cover for some or all of the expenses). In any case where such assistance is necessary or provided you give Fred. Olsen Cruise Lines authority to contact any third party including your general practitioner or other medical practitioner and/or your insurers to obtain any information or documentation. Whilst there is a qualified doctor on board the vessel, it is a Passenger’s obligation and responsibility to seek medical assistance if necessary during the Holiday and the Passenger will be solely responsible to pay for any on board medical services including but not limited to any medical treatments provided and repatriations which will be charged in line with private medical health care fees and charges.
In the event of illness or accident, Passengers may have to be landed ashore by the carrier and/ or the master for medical treatment. Neither the Ramblers Cruise & Walk Holidays nor Fred. Olsen Cruise Lines make any representation or accept any responsibility for the quality of any medical facilities or treatments at any port of call or at the place at which the Passenger is landed. Medical facilities and standards vary from port to port; neither Fred. Olsen Cruise Lines nor Ramblers Cruise & Walk Holidays makes any representations or warranties in relation to the standard of medical treatment ashore.
The on board doctor’s professional opinion as to the fitness of a Passenger to board the vessel or to continue the Holiday is final and binding on the Passenger.
Where a Passenger is refused embarkation as a result of health and/or fitness to travel, then neither Ramblers Cruise & Walk Holidays nor Fred. Olsen Cruise Lines has any liability to the Passenger.
Fred. Olsen Cruise Lines and/or Ramblers Cruise & Walk Holidays and/or the health authorities at any port shall be entitled to administer a public health questionnaire. The Passenger shall supply accurate information regarding symptoms of any illness including but not limited to gastrointestinal illness and H1n1. The carrier may deny boarding to any Passenger that it considers in its sole discretion to have symptoms of any illness including viral or bacterial illness including but not limited to norovirus and H1n1. Any refusal by a Passenger to complete a questionnaire may result in denied boarding.
The vessel’s doctor has the authority to require a Passenger to remain in their cabin for health and safety reasons should they become ill during the Holiday.
Passengers are reminded that some foods may cause an allergic reaction in certain people due to intolerance of some ingredients. If the Passenger has any known allergies, or is intolerant of any food, it is his/her responsibility to report this to the carrier on boarding of the vessel and certainly before consuming any food. Fred. Olsen Cruise Lines shall have no liability to any Passenger who has failed to notify the vessel of an allergy or food intolerance and becomes ill as a result of eating foods which they are allergic or intolerant to. Further, and irrespective of any notification provided to Fred. Olsen Cruise Lines or to Ramblers Cruise & Walk Holidays of any food allergies or intolerance, it remains your decision as to whether or not to consume any particular food items and you consume all food at your own risk. Fred. Olsen Cruise Lines and Ramblers Cruise & Walk Holidays cannot be held responsible for the food allergies and intolerance of individual Passengers.
Do be aware that itineraries planned for some holidays may be changed prior to departure or at very short notice. See paragraph 7 of your terms and conditions. The final decision for any changes rests with Fred. Olsen Cruise Lines and your leader. Ramblers Cruise & Walk Holidays cannot be held responsible for disruption to planned itineraries arising from weather conditions or situations beyond our control such as earthquakes or political unrest. Every effort will be made to provide alternative activities and to ensure that you have the best holiday possible.
Passports are required for all Ramblers Cruise & Walk holidays or as identification when boarding the cruise ship. Your passport must be valid for six months beyond the date of your return to the UK. Please check the expiry date of your passport. Check that it’s yours and that you’ve packed it before you travel. We strongly recommend you carry a photocopy of your passport separately from your main travel documents.
You are responsible for complying with all necessary visa, documentary and inoculation requirements for the entire holiday. If your passport is not a British Citizen passport you may require a visa(s). Please check with us, or the appropriate consulate, before booking. Please note that visa requirements and charges are subject to change without warning.
Should you be unable to join your holiday due to the cancellation or delay of your independent flight or other travel arrangement or your travel documents being invalid, we cannot accept responsibility for any consequent loss or additional cost.
You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking or your travel agent must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay cancellation charges as follows (see also the exception below):
Period before departure in which you notify us
More than 98 days
Between 98 and 57 days
45% of holiday cost
Between 56 and 42 days
55% of holiday cost
Between 41 and 16 days
65% of holiday cost
Between 15 and 8 days
75% of holiday cost
Within 7 days or after departure
100% of holiday cost
Where a cabin is sold on a twin occupancy basis, if either one or both passengers cancel the holiday arrangement the holiday contract will be cancelled and both passengers will be subject to cancellation charges. Should one passenger still wish to continue with their holiday, then subject to availability, this will involve a new booking and contract at the appropriate cost. It may be possible for the travelling passenger to remain in the original cabin booked but any applicable sole occupancy charges will be levied. Alternatively, should the party member cancelling wish to transfer the booking to another person this may be permissible, up to 7 days before departure, subject to any costs incurred relating to a change of passenger name.
Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.
You can cancel your booking without paying cancellation charges if the performance of your package, or the carriage of passengers to your destination, is significantly affected by unavoidable and extraordinary circumstances. In such circumstances, we will arrange for your booking to be terminated and for you to receive a full refund. We will observe advice provided by the UK Foreign & Commonwealth Office.
We reserve the right to cancel your booking. We may cancel your booking if the minimum number required for the package to go ahead hasn’t been reached (usually 10 participants). We will not cancel less than 14 weeks before your departure date except for unavoidable and extraordinary circumstances, the cancellation of the cruise by Fred. Olsen Cruise Lines, a refusal by Fred. Olsen Cruise Lines to accept you as a passenger or failure by you to pay the final balance. Unavoidable and extraordinary circumstances means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
If your holiday is cancelled you can either have a refund of all monies paid or accept an alternative holiday of comparable standard from us if we offer one (we will refund any price difference if the alternative is of a lower value). In the event a refund is paid to you, we will:
Provide a full refund of your travel insurance premiums if you paid them to us and can show that you are unable to transfer or reuse your policy.
Pay compensation as detailed below except where the cancellation is due to unavoidable and extraordinary circumstances (see definition above). This does not exclude you from claiming more if you are entitled to do so.
Period before departure in which we notify you
Amount you will receive from us
More than 98 days
Between 98 and 42 days
Full refund + £10
Within 41 days
Full refund + £20
No. Your walking group will benefit from every individual booking that a group member makes on any holiday. They can also benefit from a Private Group holiday - please see the below section for more information.
Mention the name of your group when you are booking. Your nomination will appear on your confirmation invoice.
If you're booking online, you can mention this in the special request box.
Yes - as long as the holiday has not taken place yet, and your group is registered with The Walking Partnership, you can nominate your group for funding on your booking. Please email RWH Travel quoting your booking reference on myb[email protected] or call 01707 331133. Nominations will not be accepted for holidays that have already taken place.
No. As with all booking changes, nominations for funding must come from the person named on the booking. The walking group cannot be involved in this process.
The group will receive a statement and payment every April and October covering those holidays that have taken place in the previous 6 months.
Just give us a call or send us an email using the below details, and we will arrange for these to be sent to you.
Your group will receive £10 per participant for UK holidays, £20 per participant for short haul or Cruise & Walk holidays and £30 per participant for long haul holidays.
Most bookings qualify in the scheme. However, certain heavily discounted bookings will not qualify, for example, competition prizes and other offers made from time to time. The decision on qualification lies wholly with RWH Travel and will be made on a case-by-case basis.
Yes! Just mention that your group is a member of TWP and the group name to your Travel Agent and they'll arrange this for you.
If you organise a Private Group holiday, it’s also great news. A group of 16 or more people will qualify for a discount of 5% off the basic price plus TWP contributions for walking groups of 16 or more will also benefit from a capped payment via TWP as follows:
Long Haul – £150
Short Haul – £100
UK – £10 per night
Walking Groups of up to 15 members will receive a TWP contribution as follows:
Long Haul – £30 per person
Short Haul – £20 per person
UK – £10 per person
All the other benefits apply, such as the dedicated personal Private Groups service.
The Walking Partnership
c/o RWH Travel Limited
Welwyn Garden City
Safety, financial security, and high levels of service are top priorities - we are fully bonded and regulated to ensure protection you can trust.
Ramblers Walking Holidays is a member of ABTA (The Travel Association) and ATOL (UK Civil Aviation Authority). Every single holiday we offer to you comes with 100% financial protection so you can be sure your money and your holiday are safe with us.
We do this in two ways: holidays where we sell you a flight as part of the package are covered under our ATOL licence; all other holidays are covered under our ABTA bond.
Ramblers Walking Holidays (as a part of RWH Travel Ltd) is a member of ABTA with membership number V5094. We were founding members of ABTA which seeks to promote high standards in its members and commits them to a rigorous Code of Conduct.
ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan.
For further information about ABTA, the Code of Conduct, and the arbitration scheme available to you if you have a complaint, contact ABTA, 30, Park Street, London SE1 9EQ Tel: 020 3117 0500 or visit their website.
The above applies only to services supplied by RWH Travel Ltd and does not apply to services featured that are provided by Ageas Insurance Ltd or any other company.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Our ATOL number is ATOL 0990.
When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels, and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate visit the ATOL website.
In addition to ABTA and ATOL, Ramblers Walking Holidays (as a part of RWH Travel Ltd) is also a member of AITO (the Association of Independent Tour Operators). AITO represents Britain’s leading independent tour operators and encourages high standards of quality and service. We abide by the association’s Code of Business Practice and adhere to the AITO Quality charter. Visit the website to find out more or call 020 8744 9280.
The European Tour Operators Association liaises across European borders between tour operators, service providers, and government agencies to support its members operating within Europe. Visit the ETOA website for details.
We are an accredited IATA agent authorised to sell air tickets on behalf of IATA member airlines. The International Air Transport Association is a trade association representing 250 of the world’s major airlines and supports the aviation industry by promoting inter-airline cooperation and develops and regulates the standards and practices of its members.
The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018.
Therefore, you will benefit from all EU rights applying to packages. Ramblers Walking Holidays will be fully responsible for the proper performance of the package as a whole.
Additionally, as required by law, Ramblers Walking Holidays has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent.
Key rights under the Package Travel and Linked Travel Arrangements Regulations 2018:
You can download a copy of these Key Rights under the Package Travel and Linked Travel Arrangements Regulations 2018 as a PDF which can be printed.
To reduce the risks of identity fraud, or simply reduce the amount of unwanted correspondence you receive, it’s important that you treat your personal information with care and only disclose it to individuals and organisations who you feel confident will properly look after it of it.
We take your data privacy seriously and, although we cannot completely guarantee the security of your data, we do endeavour to minimise the risks of unintentional or fraudulent misuse of the information you provide us when booking and participating in our holidays.
You should be aware that we do need to pass information necessary to book the various elements of your holiday arrangements, such as accommodation, air travel and, where necessary, some activities to the individual local providers of holiday services both in the UK and other countries. We only pass on the personal details which are necessary to make these arrangements and require that your information is used only for the purpose it is provided.
We aim to handle your information in such a way so that you would be unsurprised at our handling of your personal data.
See our Privacy Notice for more information.
Where we need to collect information from you by law or in order to provide your holiday arrangements, if you decline to provide the necessary information, we may not be able to provide all aspects of the advertised holiday arrangements or be able to provide your holiday at all.
You have the right to ask us to change the way we contact you with marketing information about our holidays or to ask us to stop sending you marketing information at all. You can do this by:
Once you have let us know how you would like us to contact you with marketing information, you can change your mind at any time.
For more information about Data Protection, Privacy, the way we handle your personal information, and your data rights please visit our Data Protection & Privacy page which includes our Privacy, Computer Security and Cookie policies.
You should liaise with your local doctor or travel clinic for the most up-to-date information relating to vaccinations. If you do need inoculations to travel, please ensure that you organise these in good time before your departure.
Some destinations may require you to carry an International Certificate of Vaccination with you, for further information, please visit Travel Health Pro where you can search for advice by destination. Another good source of information is the NHS Fit for Travel website.
You should be aware of potential hazards on holiday as walking amongst mountains, hills and even in cities does involve an element of risk. For example, weather can deteriorate unexpectedly and may cause paths to become slippery. Terrain underfoot can also vary and be different from what you’re used to. Temperatures, humidity, or altitude may be higher than you are used to, changes in diet may affect you, and unpleasant insects may be encountered. When travelling overseas it’s wise to take extra care.
As the tour leader is responsible for the safety of all group members, he or she may adopt a more cautious approach than would be considered reasonable by an individual party member.
See also our advice on fitness, clothing and equipment, footwear, and personal responsibility.
We always endeavour to ensure our hotels meet reasonable health and safety standards and provide accommodation that is as safe as reasonably possible given local conditions. We work with our overseas hoteliers and other suppliers to raise standards and resolve any issues of concern.
Many people enjoy using swimming pools whilst on holiday and if you follow a few simple common sense rules, you can help reduce the risk of an accident:
Beaches and the opportunity to swim in the sea are a real attraction for many holidaymakers and can be an enjoyable part of your holiday experience, but don’t take risks.
If you are travelling to a country where malaria is a risk, visit your GP for advice. For further information visit www.malariahotspots.co.uk. Mosquito bites in general can cause great discomfort to some people and using appropriate insect repellents can help you avoid being bitten.
Travellers (especially those taking part on some walking holidays) should be familiar with the ways in which they can help themselves prevent being bitten by a tick. Diseases such as tick – borne encephalitis and Lyme Disease can occur if the tick is infected when it bites. Covering up and use of insect repellent especially when walking in grassy areas can help.
Food is a huge part of your holiday, and eating and experiencing the local cuisine is fun, but the food may be different to what you are used to at home! Some people can suffer from short – term stomach upsets caused by a different diet, a change in the temperature or too much alcohol.
Avoiding ice in your drinks, not drinking straight from a bottle or can you haven't opened yourself, and being careful to avoid any foods such as salad or fruit which may not be washed is advisable. Food safety standards highlight that different foods can only be safely left on display for a given length of time, in some destinations this may be difficult to judge, so if in doubt, err on the side of caution.
We will always pass on any special dietary preferences to our suppliers and generally, requests such as vegetarian can be accommodated. Some destinations however may be less familiar with some dietary requests so we ask that you allow some tolerance and acceptance that there may be limited choices available. You may also wish to consider bringing your own supplies if this is an essential health requirement.
We are also delighted to be working with Water-to-Go. Water-to-Go's mission is to protect travellers' health by providing safe, healthy water anywhere in the world and to also protect the planet by offering an environmentally friendly alternative to single use plastic bottles. Visit Water-to-Go to learn more and benefit from our exclusive 15% discount on your reusable Water-to-Go filtration bottle when you use the code RWH17.
For those clients taking part on one of our Cruise & Walk holidays, we would ask that you make yourselves acquainted with the safety procedures on-board your cruise ship.
We really do want you to enjoy your holiday with us! Please choose your holiday wisely and ensure that you come fully equipped for the local weather and terrain as by doing so, this will only enhance the enjoyment of your stay.
It is your responsibility to bring proper outdoor clothing and footwear appropriate to the nature of the holiday and to choose a holiday appropriate to your fitness levels and capability.
We're always glad to discuss any queries you may have about our holidays - don't hesitate to get in touch by phone or email if you have any questions or concerns.
You should be aware that, for your own wellbeing as well as that of the group as a whole, your tour leader may decline to take you on a particular walk or other included holiday activity if he or she feels that your clothing, footwear, ability, or experience is unsuitable for the demands of an individual walk or activity or, ultimately, for holiday as a whole.
Cooperation and Conduct
The success of each holiday depends to a great extent on the members of the group’s abilities to participate physically and cooperate with other party members and the tour leader.
The tour leader has full authority to exclude any member, either from part of the daily programme or, in extreme cases, from the entire tour if he or she is in the leader's reasonable opinion, either physically unable to participate, behaves in a way which is detrimental to the interests or safety of the party as a whole, is inadequately equipped or does not have adequate travel insurance. Refunds may be made in appropriate cases at our discretion.
When you book your holiday with us, you do accept responsibility for the proper conduct of all members of your party during your holiday.
We reserve the right at any time to terminate the holiday of any party member(s) whose behaviour is such, in the reasonable opinion of an accommodation provider or us, as to cause or likely to cause danger, upset or distress to anyone else or damage to property. Full cancellation charges will then apply and no refund will be given.
Furthermore, we shall be under no obligation to pay any compensation or meet any costs or expenses (including but not limited to alternative accommodation) which you may incur as a result of your stay or your holiday being terminated.
If you cause damage to the accommodation in which you are staying (albeit accidentally), you must fully reimburse the accommodation supplier concerned for the cost of the damage before the end of your stay if the cost has been established by then or as soon as it has been established if later.
The UK Foreign & Commonwealth Office (FCO) provides up to date information and foreign travel advice on health, safety, security and local laws as well as current passport and visa information at www.gov.uk/travelaware to help British travellers make informed choices about travelling abroad and to be prepared for an overseas holiday.
For the latest travel advice from the FCO we strongly recommend that you check www.gov.uk/travelaware at the time of booking and closer to departure as well as following @FCOtravel on Twitter and at Facebook.com/FCOtravel on Facebook.
We also recommend that you register to receive email alerts relating to changes in Foreign Office Travel Advice for the country or countries you will be travelling to at www.gov.uk/foreign-travel-advice
Take a look at the UK Government's handy summary of the basic Travel Aware Essentials you need to consider when travelling abroad.
Advice from ABTA
ABTA also offers some good general advice on how to have a safe and healthy holiday.
ABTA, in partnership with Counter Terrorism Policing, has also produced useful advice on what to do in the unlikely event that you are caught up in a terrorism incident whilst on holiday.
Governments of other countries also issue travel advice for their citizens when planning travel abroad:
Department of Foreign Affairs and Trade 'Smart Traveller' Travel Advice
Government of Canada Travel Advice and Advisories
• New Zealand
Ministry of Foreign Affairs & Trade 'Safe Travel' Travel Advisories
U.S. Department of State Travel Advisories
We will only operate holidays when all elements of a trip meet our strict Covid-safe guidelines and the safety and well being of our customers, tour leaders and suppliers remain our top priority.
We have developed new health & safety guidelines so we can be confident your well-being is being considered throughout your holiday with us. We are continuously monitoring UK government, public health, and industry advice as well as information from our destinations on how they’re keeping travellers safe and able to enjoy their holiday.
You will be looked after by our own trained tour leaders who’ll have your best interests at heart, can monitor local safety and hygiene arrangements - and have the authority to make on the spot decisions to protect your well-being.
For the latest travel advice from the UK Foreign, Commonwealth & Development Office (FCDO Travel Advice), including security and local laws, plus passport and visa information check Travel Aware.
We strongly recommend that you check the FCDO Travel Advice for up to date information on the countries you'll be visiting before booking. The advice can change so do check regularly for updates.
To keep up to date, you can register to receive email alerts relating to changes in FCDO Travel Advice for the country or countries you will be visiting at www.gov.uk/foreign-travel-advice.
Take a look at the UK Government's handy summary of the basic Travel Aware Essentials you need to consider when travelling abroad.
Ramblers Walking Holidays will always follow FCDO Travel Advice. Should the FCDO issue travel advice 'against all but essential travel' to a country, we will not operate holidays to the destination whilst the advice is in force.
As FCDO Travel Advice can change at any time, we will review the operation of tours to destinations where advice against all but essential travel is in place on an ongoing basis.
See our Booking Conditions for more information.
You must have valid and adequate travel insurance to participate in our holidays.
It is a condition of booking that you have valid and adequate travel insurance. It is your sole responsibility to arrange travel insurance appropriate to the nature and destination of the holiday you have booked, including any optional activities you may choose to undertake, and to ensure that you have read and understood the terms, conditions and exclusions in your policy documents.
Travel insurance policies may not cover you for all eventualities but should include, as a minimum, full cover for medical expenses (including being diagnosed or becoming ill with an epidemic or pandemic disease such as Covid-19), mountain rescue including helicopter rescue and emergency repatriation in the event of illness, injury or death.
You may also wish to arrange a policy which covers you for cancellation of your planned holiday before departure as a result of you or a travelling companion being diagnosed with, or being forced to self-isolate as a result of, an epidemic or pandemic disease such as Covid-19.
You should ensure that you’ve got the right policy for the activities included in your holiday and for your individual and particular requirements.
You will need to provide us with the name of your travel insurer, the policy number and the insurer’s 24 hour emergency assistance number.
Please ensure that you take out travel insurance before you travel as it can be difficult to obtain once your holiday has started. You are unlikely to be able to secure full cover once your journey has started leaving you exposed to a significant financial risk and a delay in receiving the assistance you may urgently need.
We can suggest a travel insurance policy which includes the activities you may wish to take part in during your holiday.
When purchasing your travel insurance, you should disclose to your insurer any pre-existing medical condition suffered by you or anyone upon whom your travel depends. Any failure to do this may result in a subsequent claim being declined.
If you are travelling to a EU27 country then please also ensure that you have either an existing valid EHIC card (European Health Insurance Card) or a new GHIC (Global Health Insurance Card) which you can apply for free of charge by applying on the NHS website.
You will need to be able to demonstrate to your tour leader that you are covered by a travel insurance policy valid for the entire duration of you trip at the start of your holiday. We can’t accept responsibility for any loss that you or anyone on you booking suffers if the individual isn’t adequately insured. Please also see paragraph 17 of our Booking Conditions.
Some of the DOs and DON’Ts of travel insurance:
It is a condition of booking with Ramblers Walking Holidays that you have adequate valid travel insurance. It is your responsibility to arrange appropriate travel insurance and ensure you have read and understood the full terms and conditions of your travel insurance policy to ensure that you are covered for all activities you intend to undertake whilst on the trip, including all optional activities.
Your travel insurance policy must fully cover you for medical expenses and emergency repatriation. Please ensure your policy covers the entire duration of your holiday. If you are walking at altitude please ensure that there is no upper altitude limit which may limit or exclude cover for your trip. Medical and repatriation insurance cover are not mandatory for UK residents who are travelling on trips within the United Kingdom.
Looking for travel insurance cover?
If you have not already arranged cover, please visit SunWorld who offer travel insurance.
You can find a copy of their standard policy document here. For any insurance purchase, you should check the individual policy wording provided to you carefully to ensure this meets the specific needs for your chosen holiday.
SunWorld policies include cover for COVID-19, subject to applicable terms and conditions.