Call us on: 01707 331 133

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MAKING A BOOKING


BOOK ONLINE
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Booking online couldn’t be easier. To browse the full range of our walking or activity holidays you can either use the search box or the top menu options.

Once you have found the walking or activity holiday you want, the departure date and the walking grade that suits you, then click the ‘Book’ button for your chosen departure, follow the on-screen instructions and make a payment using our secure payment system.

If all the parts of your chosen holiday are fully available you will receive an email message confirming your booking straight away. This will be followed by a Confirmation of Booking invoice which will be posted to you.

In the event that any aspect of your holiday, such as a flight seat or chosen room type, is unavailable at the time of booking you will be given a booking reference and an on-screen indication that your booking has been noted, we will then endeavour to secure all missing aspects of your holiday arrangement and contact you in due course as soon as possible. 

 

BOOK BY PHONE
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Feel free to speak to one of our Sales & Reservations team about a planned holiday or to make a booking, we can answer your questions and quickly run through the booking process for you.
In most instances, we’ll be able to confirm your place whilst you’re on the phone leaving you just to look forward to your holiday.

You can call our Sales and Reservations team on +44 (0)1707 331133

Our telephone lines are open between:

Monday to Friday: 9am to 6pm

Saturdays:  9.15am to 12pm (3pm in January and February) 

When you call, we will ask you to provide your passport details for holidays including flights or a cruise, as well as your travel insurance details if you are not purchasing a policy from us. Don’t worry if you have not got these details with you at the time of booking, as you can let us know at any time before the date your holiday balance payment is due. At this time, you will need to confirm that you had read and accepted our holiday Terms & Conditions available on this website or in the relevant brochure. 

 

BOOK BY POST, EMAIL OR FAX
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Should you wish to book by post, please request or download a Booking Form. Please post, fax or email a copy of your completed Booking Form using the contact details below:

POST:

Ramblers Walking Holidays
Lemsford Mill
Lemsford Village
Welwyn Garden City
AL8 7TR

FAX: +44 (0)1707 333276
EMAIL: info@ramblersholidays.co.uk

 

TRAVEL AGENTS
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We are happy to accept bookings through travel agents.

 If you are a travel agent and would like to book a holiday with us on behalf of a client, please see our Travel Agents section for further instructions. 

 

WHAT WILL YOU SEND ME?
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On completion of your booking, we will send you a Confirmation of Booking invoice along with information about what to expect on your holiday.

We will also ask you to complete a Personal Details Form. Please ensure that your full name and other personal details you provide are exactly as they appear in your passport. Please also confirm any medical conditions, disability or other issues relevant to your participation in the holiday of which we need to be aware.

Approximately two weeks before departure we will send you a Travel Note with your air tickets, rail tickets or cruise tickets confirming the timings of your travel arrangements.

If you are travelling out to join your holiday in its destination, we will send you final Joining Instructions for your holiday five weeks before departure.

 

LATE BOOKINGS
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We do not offer last minute discounts on our holidays as a holiday’s departure date approaches, so please book early to ensure that you get the holiday and travel arrangements you want.

Should you book late, particularly within 6 weeks of departure, we may have to buy in additional flight seats or rooms in order to be able to confirm your booking and this may result in a higher price than advertised on our website and in the brochure.

 

CHANGES TO ADVERTISED HOLIDAY ARRANGEMENTS
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Should there be any significant changes to your holiday arrangement from that described in our brochure, we will advise you either at booking or as soon as possible thereafter.

 

TERMS & CONDITIONS
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We recommend that you review our Terms & Conditions together with the other advice on our website which contains a lot of useful and essential information regarding your holiday arrangements. 

 








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