Where you specify a preference for specific room facilities, we will make every effort to accommodate your request.
If you specifically request single occupancy of a room, an additional supplement may be incurred.
Similarly if our original allocation of single occupancy rooms at a hotel has been exhausted and we request an additional single room on your behalf, a higher supplement than advertised may be incurred.
When booking a double room you should clearly request either a double bed or twin beds, otherwise we shall assume that either is acceptable.
Please advise us of any special dietary requests. We will pass this information on to the airline you will be travelling with, the hotels you will be staying in and to our tour leaders. Some destinations and local service providers may be better than others in accommodating your requests. Should your dietary requirements be restrictive, you may wish to consider bringing some personal supplies to supplement locally provided meals. If you have any particular concerns, please contact us.
If you have any other special requests, for example rooms on a low floor, a sea view, adjoining rooms, you must advise us when booking. We will pass on all such requests to the hotel(s) or other suppliers concerned, but we cannot guarantee that they will be provided. Therefore we cannot accept a booking that is made conditional upon a special request being satisfied.
Please check that your holiday Booking Confirmation Invoice notes your request.