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  • Mon to Fri09:00 - 17:00
  • Saturday 09:00 - 13:00
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Call us on 01707 331133

  • Mon to Fri09:00 - 17:00
  • Saturday 09:00 - 13:00
  • Sunday & Bank HolidaysClosed

Responsible Tourism

Heart & Sole

Heart and Sole

At RWH Travel, we appreciate that we are in a fortunate position to be able to use our profits to help make a difference to peoples’ lives. In addition to our Charitable Trust, which works mainly with projects in the UK, we also have a venture called Heart & Sole, which is managed by our office staff and whose aim is to reach the heart of the communities in the countries we visit.

For many years, our clients have made informal donations to places they visit with us but now, through Heart & Sole, we hope to make more of a long-term, direct impact to these communities, particularly in less developed countries where even a small amount goes a long way. Heart & Sole offers direct financial aid and much-needed support to projects and charities in the UK and overseas, dealing with both large issues such as animal welfare as well as small, and more personal, ventures such as providing schools equipment to the communities we visit as part of our holidays.

By travelling with us, in addition to experiencing the joy of visiting new places, you can help us make a difference in these communities. You’ll find just some of the great projects we currently supporting below, and we welcome suggestions from your travels for new projects we can look into helping.

Lend With Care

Lendwithcare brings together entrepreneurs in developing countries with people with the power to help them. Run by one of the world’s leading aid and development organisations, Lendwithcare is a revolutionary way for you to help people in the developing world to transform their lives. It all starts with an idea, a business plan is put together, a loan is requested and their hard work turns their idea into a reality. The loans are repaid and the money can they be reinvested to help another budding business man or woman.

Heart & Sole have to date helped an electrician and chemist  in Pakistan, a shop owner in Vietnam, a farmer in Cambodia and a greengrocer the Palestinian Territories. You can learn more about Lendwithcare here to see the work they do.

Hogar Brotes del Olivo & Hogar Blanca Flor foster homes, Costa Rica

Camino Travel, our trusted ground agent in Costa Rica, introduced Heart & Sole to two foster homes in San Juan, Costa Rica. With the help of Marie-Laura Gonzales, Camino Travel’s Social Responsibility Co-ordinator, our groups have the opportunity to visit the homes on our Natural Costa Rica holiday.

Children’s ages range from birth to about 5 years old and the aim of the care programme is to give these orphaned children a loving, family orientated start in life. The foster homes are 50% funded by an organisation, PINA, which in part is government funded and the remaining 50% comes from fund raising, sponsorship, and gifts, etc.

The big cost for the homes is milk and nappies. Heart & Sole is very pleased to be able to make a donation with each group that visits so they can purchase these much needed supplies and we encourage visitors to bring small items such as books, puzzles and hygiene products with them.

Smalls for All

Smalls for All is a Scottish Charity which collects and distributes underwear to help women and children in Africa. They help those living in orphanages, slums, IDP camps and schools, as well as providing underwear to hospitals to help those suffering from medical conditions like obstetric fistula.

Through ongoing discussions with the partners and distributors they regularly work with in Africa and greater knowledge and awareness of the challenges they are facing, they also established an education programme. This supports some of the poorest children in countries where they have a presence, helping them to access education.

You can learn more about what Smalls for All does on their website, and you can also make your own donation of knickers!

A helping hand in Namibia

We recently received an email from one of our group leaders, Avril, who was leading our African Journey holiday. She informed us that the group had visited a small, voluntary run pre primary school near Rundu in Namibia. Our group very kindly donated locally bought toiletries, books, pencils and toys, which was very happily received by the children. 

While the group were visiting the school, Avril learnt that children from the local village, aged between 4 and 6 years old, walk a round trip of up to 8 km a day with their teacher or parent to attend this small school, which helps prepare them for attending the state provided primary school when they are a little older.

The school was set up by a local man called Marcus, whose next plan is to buy a donkey and cart to take the smallest children to and from school. He is also thinking of offering visitors to the area rides in the cart to help raise money to offset the cost of keeping the donkey and for school supplies.

The cost of buying a donkey is quite high in Namibia so, wanting to help, Avril contacted Heart & Sole to see if we could contribute:

“I just wondered if Heart and Sole could buy them a donkey? The going rate for a fine specimen in Namibia is 1600 Namibian dollars which is around £100. The price has rocketed recently as the Chinese are buying them up to extract gelatine to add to products to make them look younger, so a double benefit…we help the children and save a donkey”

Of course Heart & Sole wanted to help! We have agreed to sponsor the cost of two donkeys and can’t wait to introduce the newest members of our family very soon.

Toilet Twinning

Toilet Twinning provides people in the poorest communities on the planet with a decent toilet, clean water and all the information they need to stay healthy. It’s the key to helping whole communities break free of the poverty trap. One of our own toilets at Lemsford Mill has been twinned!


We are delighted to be working in partnership with Water-to-Go. Water-to-Go’s mission is to protect travellers’ health by offering safe, healthy water anywhere in the world and to protect the planet by offering an environmentally friendly alternative to single-use plastic bottles. We look forward to helping them with their aim of changing the world, one bottle, one person at a time. Visit the Water-to-Go website to learn more and benefit from our exclusive 15% discount on your reusable Water-to-Go filtration bottle when you use the code ‘RWH17’

In March 2019 Dave Shanks, Director of Water to Go Ltd, presented Heart & Sole with a cheque for £1150 which is a donation based on bottles bought by our clients in 2018. This represents over 700 bottles bought using the discount code. Heart & Sole will be able to use these funds to continue our support of ventures shown on this page. Thank you to all our clients for their support. 

Water to Go bottles are available for purchase to guests staying at our own country house in the Lake District, Hassness House. Interested in taking a break at picturesque Buttermere, see our holidays on offer for 3, 4 and 7 night stays

Wildlife Rehabilitation and Research Centre of Ria Formosa, Algarve Portugal

RIAS is a wildlife rehabilitation centre in Portugal’s Algarve region that accepts injured animals and birds, offers treatment and rehabilitation before returning them to the wild. It is the only one of its kind in south Portugal and relies on volunteers and donations.

While walking in the Algarve you spend a good amount of time in the Ria Formosa Natural Park and will see a great variety of animal and bird life. Our groups who visit the Algarve with us on our Tavira holiday and Algarve Odyssey holiday often have the opportunity to visit the centre on one of the walks, or on a free day when they can take the train to the centre.

Cockermouth Mountain Rescue

This volunteer team is responsible for rescuing people and animals from Buttermere (where our property Hassness Country House is located), Ennerdale, Lorton and the Loweswater valley areas of the Lake District and north-west Cumbria. Every booking on our Hassness holidays will mean a direct contribution to this charity. We have a number of 3 to 7-night departures throughout the year offering something for everyone. To find out more about Cockermouth Mountain Rescue, click here.

Soufriere Primary School, Dominica

A short distance from Roseau, the main city on the Caribbean island of Dominica, you’ll find the small, seaside village of Soufriere. From here our groups follow the Soufriere Trail, visiting Scotts Head, where the Atlantic Ocean and Caribbean Sea meet, and taking a dip in the natural bubble sea spa.

We’ll also find Soufriere Primary School here. Resources are limited for the school, so with the help of our group leaders, we are able to make both financial donations and donations of learning materials that the school desperately needs. Our donations in 2016 helped the school replace the chairs and tables in the computer room, that had been destroyed by termites. To read more about our holiday that visits Dominica, take a look at our Caribbean Explorer page

In January 2019, a group with our Cruise & Walk holiday to the Caribbean called at the island of Dominica and enjoyed a walk from Soufriere. Heart & Sole had a special delivery for them – a much needed projector & screen, which helps immensely in the classroom.

SOS Children’s Villages

This charity provides help for 78,000 children in 125 countries who have been orphaned through AIDS, poverty or disasters of war. They provide the children with a family and a home in a purpose built village, where they are cared for by an SOS mother until they are an independent adult. We are currently sponsoring villages in Cape Verde, Greece, Morocco, Costa Rica & Malawi. Click here to read more.

Hayden Hall, Darjeeling, India

Hayden Hall is a private, non-profit relief and development association based in Darjeeling, India. Their aim is to identify and solve the issues that women, their families and communities face by ensuring their basic needs such as housing, healthcare and education are met while offering training and study to ensure future self-sufficiency.


SPANA (the Society for the Protection of Animals Abroad) is an international animal welfare charity, aiming to improve the lives of working animals around the world. Millions of families in developing countries depend on horses, donkeys, mules and camels to help them earn a living; but many animals have no access to veterinary treatment and can suffer with preventable illnesses and injuries. SPANA’s centres across Africa and the Middle East provide free veterinary treatment for hundreds of thousands of sick and injured working animals every year, plus they offer education & training and emergency response. Their education programme teaches children and owners respect and compassion for animals.

During conflict, drought and natural disaster, their emergency programme gets help to animals and the communities who depend on them, whenever and wherever they’re needed. Heart & Sole is especially involved with SPANA’s work in Marrakech and the Atlas Mountains in Morocco.

Monchy Primary School, St Lucia

RWH Travel has joined forces with our hotel partner in St Lucia, the Bay Gardens Inn, to provide funds for the continuation of the Breakfast Club at Monchy Primary School on the island. Ms Patrick, the manager of the Bay Gardens Inn hails from Monchy and on a visit to the school some years ago noted that some students were starting the day without a good breakfast. In additional to financial aid to the school, RWH Travel also supply clients on the St Lucia Adventure holiday a list of teaching aids needed by the school so that they can directly help.

Andros Routes, Greece

Andros Routes is the name of a long standing, non profit organisation on the Greek island of Andros that combines research and actions for the environment & culture and for the sustainable evolution of the island. They record, maintain and promote the traditional hiking routes, as well as record oral history. They aim to involve local residents and visitors in their venture. In addition to making a financial contribution, we also engage one of their guides to walk with us on one day, on our Tinos & Andros holiday, to help us immerse ourselves in island life.

Karatu Orphanage, Tanzania

One of our leaders, Adrian Flatt, recently led a group through Africa on our From the Serengeti to Zanzibar holiday and delivered 21kg of Lego and Duplo to the Karatu Orphanage. Adrian wrote a blog on his return in the hope that this will encourage others to donate such a useful gift.

“One of the least likely places in the World to find Lego is in a crowded Orphanage in the heart of Africa.  Now, thanks to RWH Heart & Sole venture, the soles of sixty eight little pairs of bare feet will be upturned as the children at Karatu Orphanage in Tanzania discover a building block toy they may never have imagined.  

Friends and connections of Leader Adrian Flatt have generously contributed a large mound of Lego/Duplo.  In January this was delivered to the children, who eagerly fell upon their new toy with emotions of astonishment and excitement!  They wasted no time in creating their first models ……

These building blocks must universally be amongst the best toys in the world for children!  The bricks stimulate creativity and manual dexterity.  Equally – perhaps more importantly – the play with these bricks silently illuminates the maths of “fractions” and “times-tables”.  Any child finding that no 8-stud bricks remain in the box will quickly find (without being told) that two 4-stud bricks or four 2-stud bricks will be the way to continue building the model they have in mind.  Meanwhile, happy hours are spent usefully playing alone or together to achieve things they have imagined…”

Please consider send any used Duplo or Lego to us and we will take it to orphanages in the course of guiding groups on Tours in power parts of the world. Thank you !

We visited the Karatu orphanage on our From the Serengeti to Zanzibar holiday.

Project Dignity

There are 9 000 000 girls in South Africa between the ages of 13 and 19. Everyday, thousands of these girls in rural regions miss out on education due to menstruation as they have no access to sanitary wear. That is one week every month, which is a massive set back in their school careers.

Project Dignity works with Sue Barnes who created Subz in response to a request for the donation of washable sanitary pads and panties for the under privileged girls in her area. This simple and effective solution, along with education, helps empower school girls across the region. For more information on Subz, please click here

Heart & Sole has renewed their support for Project Dignity by donating again in 2018

Royal Drakensberg Primary School, KwaZulu Natal

The Royal Drakensberg school was set up by the owner of the Cavern Drakensberg Hotel in 2007 to enable poorer families to send their children to school. The school currently has 48 children in grades 0-5, from different backgrounds and capabilities. We stay at the cavern Drakensberg Hotel on our The Drakensberg Mountains holidays. To find out more about this fantastic community school Click here to read more.