It is your responsibility to bring proper outdoor clothing and footwear appropriate to the nature of the holiday and to choose a holiday appropriate to your fitness levels and capability.
Your tour leader may refuse to take you on a walk or other holiday activity if they feel that your clothing, footwear, ability or experience is unsuitable for the demands of an individual walk or activity or for holiday as a whole.
The success of each holiday depends to a great extent on the members of the group’s abilities to participate physically and cooperate with other party members and the tour leader.
The tour leader has full authority to exclude any member, either from part of the daily programme or, in extreme cases, from the entire tour if he or she is, in the reasonable opinion of the tour leader, either physically unable to participate, behaves in a way which is detrimental to the interests or safety of the party as a whole, is inadequately equipped or does not have adequate travel insurance. Refunds may be made in appropriate cases at our discretion.
Some of our holiday locations and local programmes may involve inherent hazards and the acceptance of a limited degree of personal risk such as exposure to illness, disease, injury or inconvenience and discomfort.
You must be adequately insured to join our holidays.
When you book your holiday with us, you accept responsibility for the proper conduct of all members of your party during your holiday.
We reserve the right at any time to terminate the holiday of any party member(s) whose behaviour is such, in the reasonable opinion of an accommodation provider or us, as to cause or likely to cause danger, upset or distress to anyone else or damage to property. Full cancellation charges will then apply and no refund will be given.
Furthermore, we shall be under no obligation whatsoever to pay compensation or meet any costs or expenses (including but not limited to alternative accommodation) you may incur as a result of your stay or holiday being terminated.
If you cause damage to the accommodation in which you are staying, you must fully reimburse the accommodation supplier concerned for the cost of the damage before the end of your stay if the cost has been established by then or as soon as it has been established if later.