Coronavirus Travel Update

With the new Government tiered lockdown system in place, we are having to constantly re-evaluate the safety of each tour before we travel. We will be in touch with everyone who is due to depart on a holiday with us over the next few weeks. Where we can operate aspects of our tours safely, we will go ahead, with guests and leaders who live in a tier-1 area. Those who live in a tier 2 or 3 area will all be contacted to discuss your options.  We are currently ringing all customers in date order of departure, if you do wish to get in touch please do call us, however we are experiencing high call volumes so appreciate your patience. 

Read More about our Covid-19 Safety Guidelines

Book with us and travel with confidence

Current Holiday Cancellations
 The safety of all our customers, leaders and staff are, as ever, our primary priority and, as such, we have now made the decision to cancel the following:

Selected UK & short haul holidays will also be cancelled until the end of the year. We will continue to review departures on a rolling basis.

Shielding Advice
In the meantime, if you are due to travel with us on one our tours and have received a letter from the government advising you to shield or you are protecting a person who is shielding please do get in touch with our team via email at [email protected] to discuss your options.

Balance Due Dates & Advice for Future Holidays
We do also recognise the uncertain times we are in and have therefore have extended the balance due date to four weeks prior to departure for holidays departing up to and including 31 March 2021 to enable you more flexibility.

Please be aware that should you decide that you do not wish to travel and choose to cancel your booking for a departure, whilst the holiday remains on sale and due to go ahead, you will not be entitled to a refund. Should you wish to defer your holiday to a later date, we will of course sympathetically review requests on a case by case basis.

Please note for as long as the Foreign Office continues to advise against all but essential travel and you bought your travel insurance before the coronavirus became a ‘known event’, you may be able to make a claim against your insurance company for costs relating to a cancelled holiday.

If you have any questions please do not hesitate to contact our team via [email protected] and we will be happy to help.

In the meantime, we are very much looking forward to welcoming you back on one of our holidays in the not too distant future and we thank you so much for your patience, understanding and loyalty during these times.