If you wish to organise your own flights from a non-UK or provincial airport, or travel by rail or car to the holiday centre, ‘land-only’ reductions are often available, although there can be restrictions due to our airline or rail company commitments -please contact our Travel Department for details.
If you do not wish to take our flights or other travel arrangements to and from your holiday you must tell us at least 14 weeks before departure. If you are not taking our travel arrangements we also need you to confirm where you intend to join and leave the group at least 5 weeks before departure.
We regret that a change from a booking including flights to a ‘land only’ booking without flights within 14 weeks of departure is NOT available without penalty due to our commitment to the airlines.
We strongly recommend that you do not finalise any connecting travel arrangements before you have checked with us, and especially not earlier than 3 months before your intended date of travel. There may be onerous cancellation terms on pre-booked connecting flights, ferry crossings or hotel bookings and we cannot accept liability for these if they become unusable due to changes in flight schedules or holiday itineraries. Nor can we accept responsibility for the consequences of any cancellation of independently booked travel or
Should you plan to buy your own domestic connecting flights to meet up with our party at their point of departure from the UK, please contact us before finalising your arrangements.
Should you be unable to join your holiday due to the cancellation or delay of your independent flight or other travel arrangement or your travel documents being invalid, we cannot accept any responsibility for any consequent loss or additional cost.
Should our travel times change so that you will need to revise your outward travel arrangements and overnight in the UK prior to your holiday, or return home to the UK too late to continue your journey home from your UK arrival airport, we cannot accept responsibility for the cost of overnight accommodation.
Please note that unless otherwise specified airport transfers are not included for those making their own travel arrangements, especially when the transfer is by rail and where the cost is to be paid by you. Should you wish to travel with the main party either from or back to the overseas airport, please contact us.
If you wish to join our transfer vehicle from the airport to our hotel, please ensure that you book your flight to the same overseas airport as our group. Cities such as Rome, Milan, Berlin and New York are served by more than one airport; we don’t want you to wait at the wrong one!
On holidays involving the party travelling on a group visa, should you be making your own travel arrangements and not checking-in for travel with the main party, it will be necessary to make your own independent visa arrangements which may involve additional cost and lengthy visa application procedures. Should your holiday involve travel under a group visa arrangement and you arrive at the UK departure airport too late to travel with the group, you may not be permitted to board a later flight or gain entry to your destination country.