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MAKING A BOOKING


TRAVEL INFORMATION
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Current flight information is available on the holiday pages of our website. Travel schedules published in the brochure are accurate at the time of going to press.

Please refer to your Confirmation of Booking invoice for flight information specific to your holiday. However, please be aware that flight details may change between you booking and travelling on your holiday with us.

Significant changes will be advised separately as they occur but minor changes will only be notified in your final travel documents, which will be sent to you approximately two weeks before departure.

Please note that an alteration of your outward flight times by less than 12 hours, change of aircraft type or airline are examples of what may be deemed a minor change to your holiday arrangements.

Travel Documents
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Your travel documents and baggage labels: will be sent to you about two weeks before departure.

If you have paid in full but not received your travel documents within 7 days of departure, please contact us urgently on

Telephone: 01707 386732, or e-mail:   flights@ramblersholidays.co.uk.

When you receive your tickets, it is important to check that all details are correct and are as expected. Please contact us immediately if there are any errors or if you are unsure about anything.

Ticket details must reflect your name as printed in your passport or the airline or other carrier may refuse to allow you to board your flight, train or ship.

When packing, it is also a good idea to put some form of identification inside your luggage.

In Flight Catering
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Many scheduled and charter airlines now charge for on-board food and beverages. The latest information relating to this will be sent with your travel documents.

Connecting UK Add-On Flights
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We are able to offer connecting flights in conjunction with the international flight arrangements for many of our holidays. The prices are very competitive (see holiday pages for details) and in order to benefit from complete peace of mind plus the following, ask us to book the flights for you: • Check in for the whole journey, removing the need to reclaim luggage and re check-in in London • Less connecting time required • Flexibility to change to another flight if the international times change • Knowledge that the airline will take responsibility for getting you to the final destination if a connection is missed due to a major delay

For further information contact our Travel Department on

Tel: 01707 386732 or

Email: flights@ramblersholidays.co.uk.

Airline Seating
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Many airlines allow you to prebook your seat in advance for a fee; alternatively you can choose a seat at check-in at no additional charge. On many charter services extra legroom seats can also be purchased subject to availability. Please contact our Travel Department for further information.

Late bookings and flight or other travel supplements
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Should you book late, particularly less than six weeks before departure, we may have to offer to buy in an additional flight seat from the airline for you at a higher price or in a different ‘ticket class’ than that obtained for the majority of your travelling companions.

In these situations, although you may have paid a flight supplement, unless specifically otherwise stated, your seat will still be in the standard economy class cabin rather than in a premium cabin class such as ‘Premium Economy’ or ‘Business’ class.

Independent flight or other travel arrangements
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On many holidays we are able to offer you a ‘Land Only’ price to allow you to make your own Independent travel arrangements if you wish.

Tailor Made Extensions
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It is often possible to ‘bolt on’ a mini independent package to your holiday, with an extra stay at our hotel(s) at the start or end of your holiday. For changes to our group flight arrangements a flight administration charge of £35 per person will apply. Contact our Travel Department to find out more.

Extended travel delays
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Flights can be delayed – it’s beyond our control – but we and the airlines concerned make every endeavour to provide refreshments and, when necessary, accommodation in reasonable relation to time of day.

In the event of a delay to your return flight, for example due to industrial action at the airport or unexpected bad weather, although we will provide you with reasonable assistance, we will not be responsible for any additional accommodation costs for additional days that you must stay in the destination before your return flight.

Security arrangements
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Many airports now select passengers for whole body scanning. A refusal to be screened will result in passengers not being permitted to travel. You may also be subject to fingerprint and other biometric checks.

Checking current flight schedules
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Current flight information for a given departure can be checked on the individual holiday pages by pressing the ‘Book’ button next to your chosen departure date, entering a number in any room type showing space available, then hovering your mouse over the ‘See Details’ icon against your chosen departure airport.

What’s Included
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For more information, take a look at What’s Included in your holiday arrangements.

We use a range of Airlines for our holiday arrangements from national and full service carriers, charter services and low cost airlines to ensure we provide you with the best travel arrangements to and from your destination.

BA Preferred Partner
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We’ve had an excellent working relationship with British Airways for many years and are a British Airways Preferred Partner.

Airport Parking, Hotels and Lounges
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If you plan to park, overnight or relax at the airport before your flight discounts on airport parking, hotels and lounges we recommend the service provided by Holiday Extras. Offers are also available for Airport Parking, Hotels & Lounges at the UK airports themselves.

Licensing and Bonding
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Ramblers Worldwide Holidays is bonded with and regulated by various travel authorities who ensure you get a holiday service you can trust. Find out more on our Financial Protection page.

EU Community list of Banned Airlines
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We are required by EU law (Article 9 of Regulation EC No 2111/2005) to draw your attention to the existence of a Community list containing details of airlines banned from operating within EU Airspace.






  

 



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