If you wish, you can book online by clicking the "BOOK" button against the particular holiday departure you would like to book your place(s) on. Alternatively, if you need any assistance or if you'd prefer you can contact us using the following details. Please don’t hesitate to call our team, we love to talk about our holidays and help you find the right holiday!
Sales & Reservations Team: +44 (0)1707 331 133
Flights Department: +44 (0)1707 386 732
Accounts Department: +44 (0)1707 320 226
Monday - Friday: 9am - 6pm
Saturday: 9.15am - 12pm (3pm in Jan & Feb)
Fax: +44 (0) 1707 333 276
Please email your query to us at firstname.lastname@example.org and the relevant member of staff will be in touch within a few days. Alternatively, you can fill out the enquiry form on this page.
Ramblers Walking Holidays
RWH Travel Limited
Welwyn Garden City
RWH Travel Limited is a company registered in England & Wales with company number 527266. VAT registration number GB 490 2438 48.
We welcome all comments about your holidays and we particularly value ideas for future holidays and improvements.
We appreciate that this takes time and effort and can assure you we take all feedback very seriously. Please fill out the enquiry form to send feedback directly to our customer services team.
In the interests of maintaining quality control, you may also be asked to complete a questionnaire at the end of your holiday.
We regret that we are unable to personally respond to all questionnaire feedback so if you do require a response to specific comments, please write to us separately or email using the form on this page.
In order to provide other potential clients with genuine reviews, we use the independent review service Feefo. If you book a holiday with us you will receive a feedback request to rate the service you received when booking, either online or by telephone. When you return from your holiday you will receive a second feedback request to rate the quality of your holiday experience with us.
Feedback shouldn't take more than a couple of minutes and will help other clients make sure they choose the right holiday for them.
Press, Media or Marketing Enquiries
To view our latest press releases please visit our news and press office.
For all press, advertising or marketing enquiries please complete the enquiry form on this page and a member of the Marketing & PR Department will be in touch if suitable.
Ramblers Walking Holidays Duty Officer
Ramblers Walking Holidays out-of-hours emergency contact details
In the event of a genuine emergency such as a missed flight or medical emergency outside of office hours and which cannot wait until our offices reopen, please contact our Duty Officer who will endeavour to assist you.
This number should under no circumstances be used for general enquiries, brochure requests or other non-urgent events.
Out-of-hours Duty Officer 07734 331663 (Emergencies only)
If already on holiday, if possible, please contact your tour leader who should be able to resolve most common queries and problems locally.
Non Emergency Queries
To contact us when our offices are closed for non-emergency queries, please use the email, telephone answering machine or fax details on our Contact Us page.
Alternatively, please contact us during normal business hours.
For enquiries from Walking Groups please fill in the form on this page.
Our mission is to raise money for walking charities and as the Ramblers Walking Holiday Partner we're always delighted to help local walking groups, big or small, whether through direct financial funding via The Walking Partnership or by sponsoring your walking programme with an advertisement. Get in touch to discuss how we can help you.
For enquiries about Private Group Holidays, whether for your walking group or any other group of adults or family, please call Dawn O'Farrell, Private Groups Manager, on +44 (0)1707 386744.
We welcome bookings and queries from travel agents relating to our holidays.
Please take a look at our advice for travel agents and get in touch with our Sales Team:
Tel: +44(0)1707 331133
Further information about our holidays is downloadable in PDF format from individual holiday pages.
We operate a grading system for all of our holidays to highlight the nature and demands of our holidays.
Should you require further information to assist your clients, you can also speak to our Sales Team or Product Managers.
Take a look at our financial protection page for details of our ATOL licensing, bonding and industry governing bodies.
Ramblers Walking Holidays is based at Lemsford Mill in picturesque Lemsford Village, close to Welwyn Garden City in Hertfordshire.
The office is easily recognisable as a distinctive, large and traditional mill building, alongside the River Lea. We welcome visitors at the front door of the house, adjacent to the road which runs through the village.
If driving, the post code to use for Sat Nav directions is AL8 7TR.
Our nearest railway station is Welwyn Garden City (WGC) reachable from London Kings Cross or Moorgate. The travel time is 25 - 50 minutes. From the station our offices are a short taxi ride or a 25 minute brisk walk away.