On most flights the baggage allowance is either 20kg/44lb or 23kg/50lb.
Baggage allowances relevant to your holiday are shown in the travel documents sent with your tickets.
On many holidays you may have to carry your own baggage between transfer
vehicles, on and off boats, ferries and trains and to your hotel room.
Please only pack what you can comfortably handle yourself.
Please note that on holidays where internal flights are taken, the
free baggage allowance may be reduced to as little as 15kg/33lbs or less
per person. Details will be given in the Holiday Information Sheet,
downloadable from the individual holiday pages, and your travel
Should you choose to travel with excess baggage (and pay the
necessary extra charge) please note that no single item of baggage
should weigh more than 23kg/50lb. Passengers wishing to travel with
single items of baggage in excess of 23kg/50Ib should contact their
airline for further advice.
Hand Baggage Restrictions
Restrictions are currently in place and each passenger is generally
permitted to carry only one item of hand baggage through the airport
security search point.
The usual dimensions of this item must not exceed 56cm x 45cm x 25cm. In
addition, many airlines will also allow you to carry one handbag,
briefcase or laptop-sized bag. Details will be given on your travel
documents. Liquids, creams or gels in containers not exceeding 100ml
each and a maximum of 1 litre in total for all containers must be placed
in a separate clear re-sealable bag not to exceed 20cm x 20cm.
The restrictions may be reviewed in the future and we will send details of the latest regulations with your travel documents.
Passengers will be asked to check in, as hold baggage, all bags that
exceed the permitted hand baggage size or weight requirements for your
Should you book independent flights on ‘low cost’ airlines, please note
that there are considerable restrictions on baggage allowances both in
terms of weight and baggage sizes.
Ensure that you are able to confirm to security personnel that you have
packed your own bags and have kept them under your supervision at all
Keep all travel documentation, other important paperwork and any medical
supplies in your hand baggage. It is a good idea to take a photocopy of
your passport with you together with an alternative form of
identification as well as details of your debit cards, credit cards and
travellers’ cheques – these should be carried separately from the
originals and will help you to obtain replacements in case of loss. It
is a good idea to label your luggage inside as well as on the outside.
If you are taking any electrical appliances, you may need to take an adaptor, as these are unlikely to be available locally.
We also recommend that you pack a change of clothes in your hand
baggage. This might be useful should your main luggage be mislaid en
If you are taking a pocket or picnic knife or any other sharp object
such as trekking poles, scissors, nail file, tweezers or a corkscrew
with you, please make sure that you pack it in your suitcase and not in
your hand baggage. Nordic walking poles will need to be packed or taken
as separate hold luggage; it is unlikely they would fit in any suitcase.
Please also ensure that you have packed no other items prohibited due to security concerns in your hand baggage.
Please note that most airlines are required by law to give border
control agencies access to passenger data. Accordingly any information
we hold about you and your travel arrangements may be disclosed to the
customs and immigration authorities of any country in your itinerary.
Never carry items on behalf of other people or leave bags unattended.
Please note that a false declaration could result in a refusal to carry
you or your baggage.
Many airports now select passengers for whole body scanning. A
refusal to be screened will result in passengers not being permitted to
travel. You may also be subject to fingerprint and other biometric
You should be aware that you will be asked a series of questions
regarding the contents of your bag when checking in for your flight. All
hold baggage will be subjected to x-ray screening and in some
instances, searched by a qualified security agent in the presence of the
Security Screening in Transit
In some cases, particularly in the US, security screening procedures
may require your bag to be opened whilst in transit and not in your
possession. If your baggage is unlocked, screeners are likely to close
your bag with a tamper evident seal and place a notice inside alerting
you to the fact that your bag has been opened for inspection.
If locked, screeners may have to break the locks on your baggage to
carry out the screening process. It is unlikely that you will be able to
claim for any damage caused to locked bags which need to be opened for
security purposes. You may wish to consider closing your baggage with
‘cable ties’, available at DIY shops, which can be cut and replaced
during the screening process. Alternatively you can use TSA approved and
widely available luggage locks which allow US security officials to
Security Checks on Electronic Equipment
Passengers on some routes into and out of the UK may now also be required to show that electronic devices in their hand luggage are powered up or face not being allowed to bring the device onto the aircraft. Passengers flying into or out of the UK are therefore advised to make sure electronic devices being carried in their hand luggage are charged before they travel.
Lost and Delayed
In the event of lost or delayed baggage, although we will provide you
with reasonable assistance, the Montreal Convention provides that it is
the responsibility of the airline to deal with baggage problems and
provides limits to the liability they have to passengers.
In the event of a missing bag on arrival, it is essential that this
is reported to the airline and that you complete a Property Irregularity
Report (PIR) before leaving the baggage hall.