Accommodation

Accommodation

Our places to stay are carefully selected and accommodation will generally be in single and twin bedded rooms with en suite facilities. In Europe, we usually select small, comfortable, family run hotels, though this is variable by destination, for example on some of our higher graded Walking Holidays you stay in mountain huts or even tents where facilities are basic. In many of our long haul destinations, the accommodation is of a very high standard, making these holidays outstanding value. All of our accommodation is an ideal fit for both its location and the nature of the holiday.

Details about accommodation can be found on individual holiday pages and our separate Holiday Information Sheets downloadable from our website or available on request. There are often variations in room size, fixtures, fittings and views. We do try to accommodate special requests.

Where an official rating system operates we will state this, although local ratings do not necessarily operate to any British accommodation rating system. We try to ensure our accommodation complies with reasonable fire, health and safety regulations – however, we can’t guarantee that these will meet UK standards.

Standard international practice is to let rooms from midday to midday (times do vary). Check-in times are usually 2–3pm, checkout times 11am–noon on day of departure. Therefore, if you check in after a night flight this would normally count as one night’s accommodation and if your return flight is at night you will normally be required to vacate your room at noon prior to leaving for the airport. Day rooms are subject to availability/cost and arranged locally with the accommodation management.

Austrian Type Beds

In Austria and some areas of Germany twin bedded rooms usually contain typical 'Austrian type beds' which consist of one bed frame fitted with two single mattresses and bed-packs with individual duvets. In most cases the twin rooms will also contain a double sofabed as well as the Austrian type bed, which will make a more comfortable sleeping arrangement for room sharing.

Dogs and other Pets

We regret that we are unable to accept dogs or other pets on our holidays, either at our hotels or accompanying our walks or other activities, unless specifically stated in the holiday descriptions.

 

Special Requests

Where you specify a preference for specific room facilities, we will make every effort to accommodate your request.

If you specifically request single occupancy of a room, an additional supplement may be incurred. Similarly if our original allocation of single occupancy rooms at a hotel has been exhausted and we request an additional single room on your behalf, a higher supplement than advertised may be incurred.

When booking a double room you should clearly request either a double bed or twin beds, otherwise we shall assume that either is acceptable.

Please advise us of any special dietary requests. We will pass this information on to the airline you will be travelling with, the hotels you will be staying in and to our tour leaders. Some destinations and local service providers may be better than others in accommodating your requests. Should your dietary requirements be restrictive, you may wish to consider bringing some personal supplies to supplement locally provided meals. If you have any particular concerns, please contact us.

If you have any other special requests, for example rooms on a low floor, a sea view, adjoining rooms, you must advise us when booking. We will pass on all such requests to the hotel(s) or other suppliers concerned, but we cannot guarantee that they will be provided. Therefore we cannot accept a booking that is made conditional upon a special request being satisfied.

Please check that your holiday Booking Confirmation Invoice notes your request.

 

Travelling Solo

Joining a small group, led and brought together by a trained and qualified tour leader, to explore the great outdoors, must be one of the most sociable holiday experiences possible. We can walk away from the crowds and safely visit areas you might not feel comfortable to discover on your own, without being in a conspicuous large group.

Our holidays are renowned for being friendly, fun experiences, and our small groups frequently include a significant number of single travellers. You will feel very welcome amongst like-minded people who share a passion for walking and the outdoor life.

Group members come from a wide range of backgrounds, are adults of all ages and tend to gel together quickly. Mealtimes are relaxed and sociable occasions, providing the opportunity to discuss the day’s events and tomorrow’s schedule. On holidays where all meals are not included, we won’t leave you to fend for yourself.

Our holidays are ideal for those travelling alone, and about half of those holidaying in our groups are single travellers. During your holiday you will be made to feel welcome with like minded travelling companions from diverse backgrounds and walks of life and can make lasting friendships with people who share a passion for experiencing new destinations, walking and outdoor life.

You can choose a single room for privacy or often, as many hotels still levy a single supplement, opt to share a twin room with another group member of the same sex at no additional cost.

 

Sole Occupancy Rooms

We have a good number of sole occupancy rooms throughout our programme and some of these incur no supplement.

Our allocation of single and sole occupancy rooms is however ultimately limited, as are the number of rooms without supplement, so do book early to avoid disappointment.

Regrettably the hotels we use usually charge room supplements and although a room for sole occupancy guarantees privacy, it may well be smaller, sometimes a little less well appointed and may contain a single, double or twin beds.

Should our allocation of rooms without supplement, or with a relatively low supplement already be booked, may be able to obtain additional single rooms or even allocate a twin or double for sole use, however a supplementary cost may be levied.

If you are booking online for holidays advertised with no sole occupancy supplement, please do not assume that if you book a twin room this will be for sole use.

Take a look at our range of holidays with no single supplement on all or selected departures

 

Room Sharing Etiquette

When opting to share a room with a travelling companion of the same sex, most sharers develop an instant rapport with their roommate, often leading to strong friendships both during and after the holiday.

However there are a few points to bear in mind to ensure a harmony whilst sharing with a stranger.

If you are a smoker and smoking is permitted in the hotel you must agree to a non-smoking policy in the room as a courtesy to your room sharer.

Please also endeavour to:

• maintain good levels of tidiness and avoid the tendency to spread out too much
• travel reasonably light – you and your room-mate both need to unpack, hang-up and put away
• keep mobile phone usage to a minimum particularly during normal sleep hours
• similarly don’t keep the lights on to read until the early hours
• don’t hog the power sockets when recharging your gadgets
• keep the noise down, particularly if your sharer isn’t an early riser, use earphones if listening to music or watching a movie on your iPad
• don’t use all the towels; leave the bathroom as you’d like to find it
• remember that others might not be as chatty as you – keep the conversation light
• return to your room quietly if you’re a night owl or like a few drinks at the bar before turning in
• stay positive – there may be glitches, if you need to complain, complain to your tour leader rather than your roommate
• bear in mind that your roommate might not be quite as modest or uninhibited as you when changing
• adhere to accepted norms of personal hygiene and behaviour

 

Snoring and other concerns…

Should you be a loud snorer, be particularly fastidious or suffer any condition which may cause distress to a prospective roommate, we recommend that you book single occupancy accommodation.

 

If it just doesn’t work out

Most room sharers enjoy the company of their rooming companion and quickly work out a routine to ensure they get along without any disharmony.

In the unlikely event that should you find yourself unable to continue sharing with your allocated roommate or due to your behaviour they are unable to continue sharing with you, we regret that we cannot accept any additional costs resulting from the provision of alternative or additional accommodation.