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Insurance
Travel insurance - it's essentialThere’s only one thing worse than having to make an insurance claim for some misfortune that may have occurred on holiday – and that’s not being able to make a claim because you’re not properly insured.
At Ramblers Worldwide Holidays we understand this. Travel insurance is a necessity should you become unwell, either before or during your holiday. It not only protects you financially, it ensures the quality of overseas medical care is of a standard you would expect. It also covers emergency repatriation, should it be deemed necessary.
When embarking on an activity holiday such as with Ramblers Worldwide Holidays, it is even more important that your insurance cover level is right. Many insurers have particular exclusions within their policies, which is why we offer a policy that is tailored to our holidays.
Whether giving on-the-spot assistance (anywhere in the world) or helping you to settle your claim, you will find our cover hard to beat.
Don’t forget, you cannot participate in our holiday programmes without travel insurance. On our Cruise & Walk Holidays, you will not even be able to board the cruise ship without adequate insurance.
You can download our policy, please make sure you read the declaration on page 2 of this document before calling the Medical Helpline.
Download our Insurance Policy
View the policy’s Medical Declaration only
View Status Disclosure Document
The ‘Dos and Don’ts’ of travel insurance
View our premiums
View your cover at a glance
What if I already have a travel policy?If you do not wish to take advantage of our policy you must make this clear when you book your holiday and send us details of the alternative cover you have arranged by the time you pay the balance of your holiday. This should be at least as good as the policy we offer and include cover for search, rescue and recovery – a feature necessary for all holidays where emergency service vehicles may have access difficulties.
Why choose the Ramblers Worldwide Holidays travel policy?We take the issue of travel insurance so seriously that we have arranged a policy through Ageas Insurance Ltd, specifically designed to protect you and your holiday with three main objectives.
Peace of mind
- All activities provided by Ramblers Worldwide Holidays are automatically included in this policy – policies from other insurers do not automatically include all elements of a tour. Ramblers Worldwide Holidays insurance policy may provide cover for pre-existing medical conditions. Again, many other travel insurance policies fully exclude all existing medical conditions. Simply call Ageas Health Line on 0845 168 5682 and quote scheme code RAM1 and they will be pleased to help if you have any medical queries regarding complying with the health requirements of the policy, but please read the medical declaration first.
- Quality of cover
- Extra value
Who regulates us?
Ramblers Holidays Limited is an Appointed Representative of ITC Compliance Limited which is authorised and regulated by the Financial Services Authority (registration number 313486).
You can check this on the FSA’s Register by visiting the FSA website or by contacting the FSA on 0845 606 1234.
Summary of important features
The insurers would like to draw your attention to the important features of the policy:
Policy document
A copy of the policy will be sent with your booking confirmation. This document contains full details of what is and what is not covered and the conditions of the cover. You should read this carefully.
Conditions, exclusions and warranties
There are conditions and exclusions which apply to individual sections while general exclusions, conditions and warranties will apply to the whole of the policy.
Health
The policy contains restrictions regarding pre-existing medical problems concerning the health of the people travelling and of other people upon whose health the holiday may depend – even if they are not travelling.
Property Claims
These claims are based on the value of goods at the time you lose them and not on a new-for-old or replacement cost basis.
Policy Limits
Most sections of the policy have limits on the amount that will be paid under that section. Some sections also include other specific limits, for example, for any one item or valuables in total. You are advised to check the policy if you intend to take expensive items with you.
Policy Excesses
Under most sections of the policy, claims will be subject to an excess. This means the first part of the claim will not be paid.
Reasonable Care
You will need to take all reasonable care to protect yourself and your property, as you would if you were not insured.
Complaints
The insurance policy contains a complaints procedure which tells you what steps you can take if you wish to make a complaint. The policy is governed by English Law unless you and the insurers have agreed otherwise.
‘Cooling Off’ Period
The policy contains a 14-day cooling off period during which you can return the policy and obtain a refund.
We regret that our insurance policy is not available for non-UK residents.
Your Cover at a Glance
