Do you realise that if you book a holiday direct with:
• Hotel only, you may not be covered
• Charter flight only, you probably will be covered
• Scheduled flight only, you are not covered
• A self-drive element, you may not be covered
• A rail/coach element, you may not be covered
• A company by credit card, you may not be covered
One sure way of knowing your holiday is fully protected is by booking with an AITO member.
AITO (the Association of Independent Tour Operators, www.aito.com) today launches a high-profile campaign to heighten awareness that AITO offers 100% fully financially protected holidays. The financial protection offered by AITO members is well in excess of legal requirements and far superior to that offered by some travel associations, which have been diluted in recent years.
A tough year is predicted for 2009, with an uncertain economic outlook, but the one certainty is for holidays to remain firmly on the consumer’s shopping list. This year, AITO is encouraging travellers to make it their resolution to seek complete financial protection when booking their holiday so neither their holiday nor their money is in jeopardy via unprotected tour operators, flights booked directly with airlines or DIY packages. When consumers buy any holidays through an AITO member, they are protected. Fact. AITO tour operators offer full protection whether it’s an air-inclusive, rail, self-drive or coach holiday or even the popular accommodation-only option. If components are bought separately and/or direct from the supplier, travellers might well be on their own if trouble looms. The Civil Aviation Authority’s ATOL (Air Travel Organisers’ Licence) scheme is instantly recognisable to consumers - offers full protection for air travel or air-inclusive travel.
Despite the recent XL debacle, consumers still feel an element of confusion regarding protection when buying holidays. AITO’s new logo resonates with a simple message – “Book a holiday with AITO and you are fully financially protected”.
Derek Moore, AITO Chairman (Explore), comments: “Booking a holiday can be a minefield for consumers - many automatically assume their holidays are protected when they aren’t. The last thing people can afford is for their holiday not to be iron clad - AITO ensures your holiday is fully financially protected. Other organisations offer protection - or not - based upon the type of holiday booked, but the new AITO Holiday 100% Financial Protection Campaign logo is the industry gold standard for protection and quality. We continue to lobby the Government on the confusing status of protection.”
AITO has drafted a simple one-page guide for the press and public (see below) to explain the technicalities of financial protection. Protection is a hugely important aspect of holiday purchases which - even within the industry - very few completely understand, putting consumers at a huge disadvantage. This guide spells out the dangers and pitfalls of not booking a protected package appropriate to the type of holiday being booked.
AITO currently has 140 members and is synonymous with quality, financial protection and - for the past 20 years - responsible tourism. Visit www.aito.com for further information.
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